Who provides phone service at FCI Lewisburg?
TRULINCS, using TRUFONE for the phone component, handles calls. The inmate must add your number to their approved contact list first.
Phone CallsTRULINCS/TRUFONE handles calls, CorrLinks handles email, both starting with the inmate.
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Phone calls at FCI Lewisburg run through the BOP’s TRULINCS system (using TRUFONE for the phone component), while email runs through CorrLinks. In both cases, the inmate has to add you to their approved contact list first, families can’t initiate this from the outside.
There’s no form for you to fill out. He handles this entirely from inside, punching your phone number and email into a TRULINCS terminal himself, whether he’s in the main population, the camp, or the RDAP unit. Calling FCI Lewisburg and asking staff to add you won’t work, that step genuinely requires him.
Calls and CorrLinks messages both draw from the same balance that pays for commissary, there’s no separate phone-only or email-only fund. A MoneyGram, Western Union, or money order deposit is quietly covering whatever combination he ends up using it for.
TRUFONE calls bill against that shared trust fund balance, and FCI Lewisburg, like most BOP facilities, doesn’t publish an exact rate or minute cap on its public pages. CorrLinks runs alongside it for email, functioning more like a monitored short-message system than a full inbox, no attachments or photos.
TRUFONE assigns each inmate an individual PIN tied to his identity in the system. Letting someone else place calls under it, or him using another inmate’s, breaks policy and risks his phone access, one more reason this process has to run through him directly.
Calls and CorrLinks exchanges are recorded and reviewed by default. The one exception is a genuinely privileged call to an attorney of record.
Lewisburg, Pennsylvania sits in the Eastern time zone. If you’re scheduling calls with someone abroad, or from a different U.S. time zone, confirm you’re both working off the same reference time before assuming a call window actually lines up.
Nothing special beyond the correct country code is required, he adds it through TRULINCS the same way he’d add a domestic contact.
If a contact accidentally blocks a call, FCI Lewisburg can’t reverse that from its end. Whoever blocked it needs to reach the BOP’s ICS support line directly at 800-506-8407.
Invitations are only good for 10 days. If it’s been longer since he added you and nothing arrived, that invite is gone, he’ll have to re-add you to generate a fresh one.
The likeliest explanation isn’t a facility problem, it’s that his TRULINCS entry for your information needs updating. There’s no phone line here that fixes that for him, it has to happen through his terminal.
FCI Lewisburg doesn’t post a limit on how many people can be on someone’s approved list, though every name still gets entered individually from his terminal. If several of you are trying to stay in touch, it’s worth just asking directly whether you’re on the list rather than reading into a quiet stretch.
New arrivals typically go through an intake period before TRULINCS access opens up, and FCI Lewisburg doesn’t publish exactly how long that takes. If it’s been a while with no word after a transfer or new commitment, mail is usually your most dependable option in the meantime.
FCI Lewisburg’s public materials don’t confirm whether video visitation exists here alongside standard phone access and in-person visiting. If that matters to your situation, ask directly at (570) 523-1251 rather than assuming.
Phone access isn’t available around the clock, it’s built around count times and the daily housing unit schedule. A call that doesn’t happen when expected is more often a routine count than a real problem.
There’s nothing on FCI Lewisburg’s public pages confirming whether TRUFONE supports incoming calls through a telecommunications relay service for a hearing or speech disability. If that’s relevant, ask directly at (570) 523-1251 rather than assuming the standard setup covers it.
If your number or email is about to change, let him know ahead of time, through mail, a call, or a visit, so he can update it before the old information stops working. A quietly outdated TRULINCS entry is a common reason families think they’ve been dropped from the list.
A phone or email delay is frustrating, a death or serious illness in the family is different, and it’s not something to sit on while the standard contact-list process catches up. Call (570) 523-1251 and ask for the chaplain or duty officer.
Before assuming something’s wrong with his TRULINCS setup, run his name or Register Number through the BOP’s Inmate Locator. Waiting on contact approval for someone who’s already been moved is a common, avoidable mix-up, since his approval process starts over wherever he lands.
If phone and email aren’t working out, letters still get through, and in-person visiting is an option once your BP-A0629 clears his counselor. FCI Lewisburg’s visiting hours are actually confirmed directly from its official visiting regulations, Saturday, Sunday, and federal holidays, 8:00 AM to 3:00 PM, worth planning around if a call isn’t going to happen.
If you’d rather stop receiving calls or messages, call FCI Lewisburg at (570) 523-1251 and ask about removal from his approved contact list. This genuinely has to go through the facility, not something you can undo from your own device.
5 of 14 questions
TRULINCS, using TRUFONE for the phone component, handles calls. The inmate must add your number to their approved contact list first.
Phone CallsYou can't request this from the outside. The inmate adds your phone number and email through their TRULINCS terminal inside the facility.
Phone CallsYes, through CorrLinks, a text-based messaging system. It requires the same contact-list approval process as phone calls.
Phone CallsFrom the same trust fund account used for commissary, funded through MoneyGram, Western Union, or a USPS money order to the BOP's centralized processing address.
Phone CallsAlmost always, yes, aside from privileged communication with an attorney of record.
Phone CallsYes, through TRULINCS. The inmate adds the number with the correct country code to their contact list, the same process used for domestic numbers.
Phone CallsYou can't unblock it yourself. Call the BOP's ICS support line at 800-506-8407 to have the block removed.
Phone CallsCorrLinks invitations expire after 10 days. If it's been longer, ask the inmate to re-add you as a contact so a new invitation goes out.
Phone CallsBoth draw from the same trust fund account used for commissary. The BOP doesn't publish a flat per-minute rate on its public pages, ask FCI Lewisburg at (570) 523-1251 for current details.
Phone CallsContact FCI Lewisburg at (570) 523-1251 to ask about removing yourself from the inmate's contact list. This has to go through the facility, not your own phone or email settings.
Phone CallsConfirm with the inmate that your contact information is still current on his TRULINCS account, since a data-entry error or an account issue on his end is the most common cause. There's no facility phone line that can add or remove you from the list on your behalf.
Phone CallsNo, his PIN is tied to his identity individually. Sharing it, or using someone else's, violates policy and can cost him phone access.
Phone CallsUsually after an intake period whose exact length isn't published. Mail tends to be the more reliable way to check in during that early window.
Phone CallsThis isn't confirmed on the facility's public pages. Call (570) 523-1251 directly to ask.
Phone CallsFund the same trust fund account that covers phone and email.
View ArticleSet up an in-person visit for more regular contact.
View ArticleConfirm he's still at Lewisburg before waiting on contact-list approval.
View ArticleAnother way to stay in touch between calls and visits.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 13, 2026.