FCI Schuylkill Phone Calls Through TRULINCS

Step 1. Wait to Be Added to the Contact List

The inmate manages their own approved contact list through the TRULINCS terminal inside the facility. There’s no outside application process, they add your phone number and email address directly.

Step 2. Funds Come From the Trust Fund Account

Phone and email access draw from the same trust fund account used for commissary, funded through MoneyGram, Western Union, or a USPS money order to the BOP’s centralized processing address. There isn’t a separate deposit method for phone or email alone.

What to Expect From TRUFONE Calls

Once you’re on the approved list, the inmate can call you using minutes drawn from their trust fund account. Rates and specific minute allotments aren’t detailed on FCI Schuylkill’s public pages, this is standard BOP-wide practice, not something facility-specific.

What to Expect From CorrLinks Email

CorrLinks works similarly, once approved, the inmate can send and receive messages with you. It’s a text-based system, not full email with attachments, and messages are subject to monitoring.

Monitoring and Recording

Calls and emails through TRULINCS/CorrLinks are monitored and can be recorded, with the standard exception of privileged communication with an attorney of record.

Troubleshooting

If you’re not receiving calls or messages you expect, confirm with the inmate that your contact information has been added correctly to their TRULINCS account. There’s no facility phone line that can add or remove you from this list on your behalf.

Alternatives to a Phone Call

If a call or email isn’t possible, mail is always available, and in-person visiting is offered Saturdays, Sundays, and federal holidays once your BP-A0629 visitor form is approved.

International Calls

International calls are allowed through TRULINCS. The inmate adds the number with the correct country code to their approved contact list, the same process as any domestic number.

If a Call Gets Accidentally Blocked

If a contact accidentally blocks a call on their end, they can’t unblock it themselves. They’ll need to call the BOP’s ICS support line at 800-506-8407 to have it removed, the facility can’t unblock it for them.

CorrLinks Invitation Expired

If you never received a CorrLinks email invitation, or it’s been more than 10 days since the inmate added you, the invitation has expired. The inmate needs to re-add you as a contact to generate a new one.

Rates and Funding

Phone and email draw from the same trust fund account used for commissary, funded through MoneyGram, Western Union, or a USPS money order. The BOP doesn’t publish a flat per-minute rate on its public pages for every facility, ask FCI Schuylkill at (570) 544-7100 for current details if it matters for your budgeting.

If You Want to Stop Receiving Calls or Messages

Contact FCI Schuylkill at (570) 544-7100 to ask about removing yourself from an inmate’s contact list if you no longer want calls or messages. This has to go through the facility rather than being something you can undo from your own phone or email account.

How Calls Are Structured

TRULINCS/TRUFONE calls are outbound only, meaning the inmate places the call to you. You can’t call in directly, which is why getting added to the approved contact list matters more than knowing a specific number to dial.

What Happens to the Account If the Person Is Transferred

If the person is transferred to a different BOP facility, their TRULINCS contact list and trust fund balance generally transfer with them, though you may need to be re-approved as a contact under the new facility’s system. Confirm through the BOP’s Inmate Locator once you know they’ve moved.