Send Money to George W. Hill Through OffenderConnect

Ways to Deposit

• Online: OffenderConnect.com, available anytime, accepts Visa or Mastercard credit and debit cards.
• Kiosk: located in the facility lobby, accepts cash in $5, $10, $20, $50, and $100 bills, plus Visa/Mastercard.
• Phone: call 888-988-4PMT (888-988-4768), available 24/7, card only. You’ll need the facility’s Site ID, which is 93, plus the incarcerated person’s first and last name and full date of birth including the year.
• Mail: money orders are accepted, but they go to a different address than general mail.

Where to Mail a Money Order

Address money orders to:

George W. Hill Correctional Facility
[Name, ID Number]
P.O. Box 247
Phoenix, MD 21131

This is different from the general mail address used for letters, don’t send a money order to the Thornton, PA address, it’s meant for correspondence, not deposits.

What You’ll Need

Have the incarcerated person’s full legal name and complete date of birth, including the year, ready before you start any deposit method. This is how the system confirms you’re funding the correct account.

Fees

Transaction fees may apply across all deposit channels. The exact fee schedule isn’t published on the county’s official page, so check the amount charged at the time of your transaction through OffenderConnect or the phone deposit line.

What’s Unconfirmed

Delaware County’s official materials don’t state whether phone and commissary funds draw from one combined account or two separate ones, nor do they publish specific account limits. If either detail matters for your situation, call the facility at (610) 361-3200 to ask directly.

If a Deposit Doesn’t Go Through

Double-check that the name and date of birth you entered exactly match the county’s records. If everything matches and the deposit still fails, contact OffenderConnect’s support through its website, or call the facility to ask whether there’s a hold on the account.

What Happens If They’re Transferred

If the person you’re sending money to is transferred out of George W. Hill, confirm their new location before sending anything further. If they’re moved into PA DOC state custody after sentencing, the deposit system changes entirely, since state prisons use JPay rather than OffenderConnect.

Court-Ordered Fines and Restitution

If the person owes court-ordered fines or restitution, ask the facility whether a portion of a deposit is automatically deducted before it becomes spendable. This isn’t published on Delaware County’s official materials, so a deposit that looks smaller than expected on the receiving end may be explained by this.

What Happens to Unspent Funds

If the person is released or transferred with money still in their account, ask the facility how that balance is handled, refunded, given to the person directly, or transferred with them. This isn’t detailed on the county’s official page.