George W. Hill Visiting Hours and Registration

Visiting Is Non-Contact Only

Unlike PA DOC’s state prisons, George W. Hill allows no physical contact between visitors and the incarcerated person under any circumstances, including holding or embracing children. Plan for a visit conducted through glass or a video screen, not an in-person meeting in the traditional sense.

Step 1. Get Added to the Visitor List

Before you can register for anything, the incarcerated person must submit your name to their assigned Case Manager for approval. This step happens on their end, not yours, so you may need to ask them directly to confirm they’ve done it.

Step 2. Register at the GTL VisitMe Portal

Once approved, go to delawarecountypa.gtlvisitme.com/app and create an account with a username and password, entering your visitor information. You’ll receive an approval email, then log back in to pick an available time slot.

Visiting Hours and Frequency

In-person visits run Monday through Friday, 8:45 a.m. to 10:00 p.m., though your specific available window depends on the person’s housing assignment. Video visits run Monday through Friday, 9:00 a.m. to 9:55 p.m., also based on housing assignment, and must be done from a remote location, not on-site. You’re limited to 1 visit per week total, either the in-person option or the video option, not both in the same week.

Video visits must be scheduled at least 2 days in advance, and no more than 7 days ahead.

Who Can Visit

Up to 3 visitors are allowed per visit. Minors under 18 don’t need to register separately, but they count toward the 3-visitor cap and must be accompanied by an adult.

Getting There

Visitors must arrive by personal vehicle with a valid license and current insurance. Rideshare services like Uber or Lyft are not permitted to drop visitors off directly on the property, and walking onto the compound isn’t allowed. Plan your own transportation accordingly.

ID and Dress Code

Bring a valid driver’s license, military or government ID, passport, or another current government-issued photo ID. The facility publishes a detailed dress code PDF on its official visitation page, review it before your visit since specific requirements are listed there.

Inclement Weather

If severe weather might affect your visit, call the facility’s inclement weather line at (610) 361-3343 to check on scheduling before you travel.

If You Have Other Questions

Call George W. Hill directly at (610) 361-3200, or check the official visitation page at delcopa.gov/prison/visitation for the full current policy.

If You Miss Your Scheduled Slot

Since visits need to be booked through the GTL VisitMe portal rather than being walk-in, missing your scheduled time likely means waiting until your next weekly allowance rather than being fit in later that day. If something comes up, call ahead so staff are aware, even though this may not change the scheduling outcome.

Attorney and Clergy Visits

Legal visits with an attorney and visits from clergy typically follow a separate process from general visitation, without the same weekly limit. Contact the facility directly to arrange access if you’re an attorney or clergy member rather than registering through the standard visitor portal.

Medical and Accessibility Accommodations

The official page doesn’t detail a specific process for visitors needing a disability accommodation. If you need wheelchair access or another accommodation, call (610) 361-3200 ahead of your visit so staff can plan for it.