How to Send Money to Westmoreland County Prison

Step 1. Choose a Deposit Method

TouchPay offers 4 ways to send money: an in-person kiosk at the prison, online, by phone at 888-497-2387, or by mailing in a money order. Kiosk, online, and phone deposits typically post faster than mail.

Step 2. Have the Right Information Ready

You’ll need the inmate’s full name and booking number. If you’re not sure of the exact spelling or number, confirm it through the prison’s online inmate search first.

Step 3. Know the Account Limits

The account balance caps at $400 total. Spending is further split by weekly limits, $100 for phone and $50 for commissary, so a large one-time deposit doesn’t mean it can all be spent immediately in one category.

The Commissary Order Cycle

Commissary orders follow a set weekly schedule: orders are submitted Tuesday evening, the account is charged Wednesday morning, and items are distributed Thursday. Deposit money before Tuesday evening if you want it available for that week’s order.

Mailing a Money Order

If mailing a money order, make it payable according to TouchPay’s instructions (available when you call 888-497-2387 or check the county’s prison page) and include the inmate’s full name and booking number. Mailed deposits take longer to process than kiosk, online, or phone deposits.

If a Deposit Fails

Confirm the inmate’s name and booking number are entered correctly, since a mismatch is the most common reason a deposit doesn’t go through. Call TouchPay customer service at 888-497-2387 if the issue isn’t clear.

What Happens If They’re Transferred

If the person you’re sending money to is transferred out of Westmoreland County Prison, confirm their new location before sending anything further. Funds handling during a transfer isn’t detailed on the prison’s public page, so call (724) 830-6000 to ask directly. If they move into the PA DOC state system, the money system changes too, since state prisons use JPay rather than TouchPay.

Planning Deposits Around the Weekly Cycle

Because commissary spending is capped weekly and orders follow a fixed Tuesday-Wednesday-Thursday schedule, it can help to plan smaller, regular deposits timed before Tuesday evening rather than one large deposit, since only $50 per week can actually go toward commissary regardless of the total account balance.

Court-Ordered Fines and Restitution

If the person owes court-ordered fines or restitution, ask TouchPay or the prison whether a portion of your deposit is automatically deducted before it becomes available to spend. This isn’t detailed on the prison’s public page, so a deposit that looks smaller than expected on the receiving end may be explained by this.

What Happens to Unspent Funds at Release

If the person is released with money still in their account, ask the prison how that balance is handled: refunded to you, given to the person directly, or issued as a check. This isn’t published on Westmoreland County’s page.