To request a return of your parcel, please email all required information to:
📧 [email protected]
Subject line: Return Mail Request
⚠️ All required items listed below must be submitted in full,
including the signed and dated disclaimer. Incomplete requests will
not be processed.
đź“„ Parcel Return Disclaimer
I acknowledge and understand that:
-
This request is being made within 7 days of the end of the 45-day parcel storage
period.
"I acknowledge that in order for my request to be processed,
there must be at least 7 days remaining in the 45-day storage
period at the time of submission. If fewer than 7 days remain,
the parcel may no longer be available for return.
-
Pigeonly agrees to return a parcel by marking it "Return to Sender" and handing it back to USPS for processing through
their standard return-to-sender method.
- Pigeonly does not cover the cost of postage for returned
parcels.
-
Only the original physical parcel will be returned via
USPS.
-
Pigeonly is not responsible for any lost, delayed, or undelivered mail once the parcel has been handed over to USPS.
-
If I would like the parcel returned with tracking,
I must request it in advance and cover the cost of
postage. Pigeonly will handle the request separately once
payment is received.
By signing below, I confirm that I have read, understood,
and agreed to the terms above.
Name: ___________________________
Signature: _______________________
Date: ___________________________
