TRULINCS handles messaging and account checks. Inmates access it with a Register Number, PAC, and fingerprint.
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FPC Montgomery uses TRULINCS, the Trust Fund Limited Inmate Computer System, for electronic messaging, phone and commissary account balance checks, and prescription refill requests, confirmed directly from the facility’s own Admissions & Orientation Handbook. Inmates reach TRULINCS through dedicated workstations located in the housing units and common areas, logging in with their Register Number, a Phone Access Code, and a fingerprint scan. The facility’s general phone number wasn’t confirmed in this research.
TRULINCS, the Trust Fund Limited Inmate Computer System, is the electronic system inmates use at FPC Montgomery for messaging and account management. Through TRULINCS, an inmate can send and receive electronic messages, check his phone and commissary account balances, and submit prescription refill requests. He can also print mailing labels and BP-199 forms through the system at no cost.
The facility’s handbook confirms a specific access process: inmates use dedicated TRULINCS workstations located in housing units and common areas, and log in using three things together: their Register Number, a Phone Access Code (PAC) assigned to them, and a fingerprint scan. This combination is meant to confirm the account belongs to the person using it.
To start exchanging electronic messages, the incarcerated person adds your email address as a contact in his TRULINCS account. Once he does, the system sends you a system-generated invitation. You need to accept that invitation before messages can be exchanged. If your contact rejects or ignores the invitation, the inmate is blocked from messaging that contact going forward, so if you’re expecting to hear from someone at FPC Montgomery and haven’t gotten an invitation, ask him to double check that your email address was entered correctly.
The facility’s handbook doesn’t specify a separate phone system name or per-minute rate for FPC Montgomery, so those specifics weren’t confirmed in this research. What is confirmed is that TRULINCS handles phone account balance checks, meaning phone access is tied to the same account and PAC system used for electronic messaging. Ask the facility directly about current call rates and time limits.
As with virtually every BOP facility, phone calls and electronic messages at FPC Montgomery are subject to monitoring, consistent with standard federal correctional policy.
A few specifics about phone access at FPC Montgomery weren’t confirmed from the sources reviewed in this research:
Ask about these when you reach the facility, using the current contact information at bop.gov/locations/institutions/mon/.
Confirm your phone number and email address were entered correctly in his TRULINCS contact information. Some cell carriers block calls originating from correctional facilities by default, so check with your carrier if calls won’t connect. For account or technical issues, ask the facility how to reach TRULINCS support.
If you’re having trouble reaching someone by phone or electronic message, consider mailing a letter through the mail and photos guide as a reliable backup way to stay in touch.
6 of 10 questions
TRULINCS, the Trust Fund Limited Inmate Computer System, confirmed directly from the facility's Admissions & Orientation Handbook. It handles electronic messaging, phone and commissary balance checks, and prescription refill requests.
Phone CallsUsing their Register Number, a Phone Access Code (PAC), and a fingerprint scan, at dedicated workstations in the housing units and common areas.
Phone CallsThe incarcerated person adds your email address as a contact in his TRULINCS account. TRULINCS then sends you a system-generated invitation, which you need to accept before messages can go back and forth.
Phone CallsIf you reject or ignore the invitation, the inmate is blocked from messaging that contact going forward, according to the facility's handbook.
Phone CallsSpecific per-minute rates weren't confirmed for this facility in this research. Check bop.gov/locations/institutions/mon/ for current contact information and ask when you call.
Phone CallsYes. The system lets inmates print mailing labels and BP-199 forms at no cost, according to the facility's handbook.
Phone CallsNo. Federal inmate phone systems only allow outgoing calls from the facility. The person in custody has to call you; you cannot call in to reach them.
Phone CallsThis research could not confirm a general facility phone number. Check bop.gov/locations/institutions/mon/ for current contact information.
Phone CallsYes. As with virtually all BOP facilities, phone calls and TRULINCS messages are subject to monitoring, consistent with standard federal correctional policy.
Phone CallsCheck that your phone number and email address are entered correctly in his TRULINCS account first. Some cell carriers block correctional facility calls by default, so check with your carrier. For technical issues, ask the facility how to reach TRULINCS support.
Phone CallsFund the inmate's account through the BOP's national Des Moines lockbox.
View ArticleConfirm he's here before setting up TRULINCS access.
View ArticlePrefer to visit in person? See the confirmed hours and the Maxwell AFB gate process.
View ArticleSend letters as an alternative or backup to phone and TRULINCS messaging.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 21, 2026.