How to Send Money to Fresno County Jail | Pigeonly
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How to Send Money to Fresno County Jail

Fresno County publishes an actual deposit fee table, which almost no California jail does, and the numbers run $2.95 to $5.95. Send photos and letters too.

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Send Money to a Loved One in Fresno County Jail, CA

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Overview

There is one route for money at this jail and Fresno County is unusually direct about it. TouchPay Holdings handles every deposit, at a lobby kiosk, online or over the phone, and the county refuses money orders, cashier’s checks and personal checks outright. What sets Fresno apart is that it publishes the fees, in a table, with dollar figures. Most counties leave families to discover the fee at the payment screen. You need the booking number and facility number 293721 before you start.

Quick Facts

  • 1 TouchPay Holdings is the only accepted deposit route
  • 2 Facility number 293721 identifies this jail on every TouchPay channel
  • 3 Deposits up to $20.00 cost $2.95
  • 4 Deposits from $20.01 to $100.00 cost $4.45
  • 5 Deposits from $101.01 to $300.00 cost $5.95
  • 6 Kiosks in the jail lobbies take cash, Visa and Mastercard
  • 7 Money orders, cashier's checks and personal checks are all refused
  • 8 Commissary spending is capped at $175 a week, family orders included

What You Need Before You Start

Two numbers, and a deposit fails without them.

The booking number, from the person’s record in the county roster. Facility number 293721, which is how TouchPay identifies Fresno County Jail across all three of its channels.

Have the exact spelling of the person’s legal name to hand as well. Records use the legal name, not the one the family uses.

The Three Ways to Pay

At a kiosk. TouchPay kiosks sit in the jail lobbies, and they take cash as well as Visa and Mastercard. Cash is the reason this route matters: it is the only one open to a family member without a card or a bank account.

Online. Through TouchPay’s website, by card.

By phone. Through TouchPay’s automated line, by card.

The fee is the same whichever channel you use, which is not true at every jail.

The Fee Table, and Its Two Odd Gaps

Fresno County publishes this, and we are reproducing it because a published fee schedule from a county sheriff is rare enough to be worth quoting exactly.

Deposit amountFee
$0.01 to $20.00$2.95
$20.01 to $100.00$4.45
$101.01 to $300.00$5.95

Two things about that table are worth noticing before you send money.

There is a gap between $100.00 and $101.01. A deposit of exactly $100.50 falls into neither band as published. In practice it will land in one of them, but the county’s own table does not say which.

The table stops at $300. Nothing published says whether a larger deposit is allowed, refused, or charged at a fourth rate. If you are sending more than $300, send it in separate transactions or call and ask, rather than assuming.

The county also states that rates are subject to change, so treat these figures as correct as of this guide’s verification date rather than fixed.

What Fresno County Will Not Take

The county’s position here is short and absolute: personal checks, cashier’s checks and money orders are not accepted.

That rules out the route most families reach for first, and it rules out the route that costs nothing. There is no free way to put money on an account at this jail.

Currency mailed to the person is worse than useless: cash in an envelope is contraband, and since personal mail now goes to a processing centre in Las Vegas rather than to the jail, cash in the mail does not even reach Fresno.

The $175 Cap, and Why It Catches Families Out

Fresno County caps commissary spending at $175 per week, and the cap counts family package orders as part of the same total.

That second half is the part nobody expects. A family that sends a care package through the county’s package vendor and also puts money on the books can find the week’s commissary order cut back, because both draw on the same weekly ceiling. If several relatives are all trying to help at once, coordinate, or the money sits unspent.

Money at the Point of Release

The county’s published material does not describe what happens to a trust account balance on release or on transfer to another agency, and we are not going to guess at it. It is a fair question for the phone call, particularly if a release is close and there is money on the books.

Where the Money Goes

A deposit funds commissary, which at a county jail covers food, hygiene items, writing paper and stamps. Whether the same balance also pays for phone calls is not stated by Fresno County. ViaPath Technologies runs a separate prepaid account structure through ConnectNetwork for phone, so the safe assumption is that they are two different pots of money until the jail tells you otherwise.

Ask These When You Call 559-600-8440

  1. Is there a limit above $300 on a single deposit?
  2. Which fee band does an exact $100.50 deposit fall into?
  3. How long before a deposit is spendable?
  4. Is the phone account separate from the commissary account?
  5. What happens to the balance on release or transfer?
  6. Which lobby has a kiosk, and what hours is it available?

Families Also Ask

6 of 7 questions

Q

How do I put money on someone's account at Fresno County Jail?

Through TouchPay Holdings, and only through TouchPay. You can pay at a kiosk in a jail lobby with cash, Visa or Mastercard, online by card, or by phone by card. You need the person's booking number and Fresno County Jail's facility number, which is 293721.

Send Money
Q

What does it cost to send money?

Fresno County publishes the fees, which is unusual. A deposit up to $20.00 costs $2.95, a deposit from $20.01 to $100.00 costs $4.45, and a deposit from $101.01 to $300.00 costs $5.95. The county notes that rates are subject to change, so treat these as current rather than permanent.

Send Money
Q

Can I send a money order or a check?

No. Fresno County states plainly that personal checks, cashier's checks and money orders are not accepted. There is no free deposit route at this jail. Cash in an envelope is contraband and, since personal mail now routes to a processing centre in Las Vegas, would not reach the jail anyway.

Send Money
Q

Can I send more than $300?

Unclear, and worth a phone call. The county's published fee table runs from $0.01 to $300.00 and says nothing about larger amounts, so nothing tells you whether a bigger deposit is refused, allowed, or charged at some other rate. Sending it as separate transactions within the published bands avoids the question.

Send Money
Q

Why was my person's commissary order cut down?

Most likely the weekly cap. Fresno County limits commissary spending to $175 a week, and that ceiling includes family package orders as well as what the person buys themselves. If more than one relative is sending money or ordering packages in the same week, the total can hit the cap and the order gets reduced.

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Q

Is the phone account the same as the commissary account?

Fresno County does not say. Phone service runs through ViaPath Technologies with prepaid accounts funded separately through ConnectNetwork, so the safer assumption is that money for calls and money for commissary are two different balances. Confirm with the jail at 559-600-8440 before you fund the wrong one.

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Q

How long does a deposit take to show up?

Not published. Fresno County states the vendor, the facility number and the fees, but not the posting time. Kiosk deposits at most jails are the quickest of the three routes, though that is a general pattern rather than something Fresno confirms. Ask when you call.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 8, 2026.