What You Need Before You Start
Two numbers, and a deposit fails without them.
The booking number, from the person’s record in the county roster. Facility number 293721, which is how TouchPay identifies Fresno County Jail across all three of its channels.
Have the exact spelling of the person’s legal name to hand as well. Records use the legal name, not the one the family uses.
The Three Ways to Pay
At a kiosk. TouchPay kiosks sit in the jail lobbies, and they take cash as well as Visa and Mastercard. Cash is the reason this route matters: it is the only one open to a family member without a card or a bank account.
Online. Through TouchPay’s website, by card.
By phone. Through TouchPay’s automated line, by card.
The fee is the same whichever channel you use, which is not true at every jail.
The Fee Table, and Its Two Odd Gaps
Fresno County publishes this, and we are reproducing it because a published fee schedule from a county sheriff is rare enough to be worth quoting exactly.
| Deposit amount | Fee |
|---|
| $0.01 to $20.00 | $2.95 |
| $20.01 to $100.00 | $4.45 |
| $101.01 to $300.00 | $5.95 |
Two things about that table are worth noticing before you send money.
There is a gap between $100.00 and $101.01. A deposit of exactly $100.50 falls into neither band as published. In practice it will land in one of them, but the county’s own table does not say which.
The table stops at $300. Nothing published says whether a larger deposit is allowed, refused, or charged at a fourth rate. If you are sending more than $300, send it in separate transactions or call and ask, rather than assuming.
The county also states that rates are subject to change, so treat these figures as correct as of this guide’s verification date rather than fixed.
What Fresno County Will Not Take
The county’s position here is short and absolute: personal checks, cashier’s checks and money orders are not accepted.
That rules out the route most families reach for first, and it rules out the route that costs nothing. There is no free way to put money on an account at this jail.
Currency mailed to the person is worse than useless: cash in an envelope is contraband, and since personal mail now goes to a processing centre in Las Vegas rather than to the jail, cash in the mail does not even reach Fresno.
The $175 Cap, and Why It Catches Families Out
Fresno County caps commissary spending at $175 per week, and the cap counts family package orders as part of the same total.
That second half is the part nobody expects. A family that sends a care package through the county’s package vendor and also puts money on the books can find the week’s commissary order cut back, because both draw on the same weekly ceiling. If several relatives are all trying to help at once, coordinate, or the money sits unspent.
Money at the Point of Release
The county’s published material does not describe what happens to a trust account balance on release or on transfer to another agency, and we are not going to guess at it. It is a fair question for the phone call, particularly if a release is close and there is money on the books.
Where the Money Goes
A deposit funds commissary, which at a county jail covers food, hygiene items, writing paper and stamps. Whether the same balance also pays for phone calls is not stated by Fresno County. ViaPath Technologies runs a separate prepaid account structure through ConnectNetwork for phone, so the safe assumption is that they are two different pots of money until the jail tells you otherwise.
Ask These When You Call 559-600-8440
- Is there a limit above $300 on a single deposit?
- Which fee band does an exact $100.50 deposit fall into?
- How long before a deposit is spendable?
- Is the phone account separate from the commissary account?
- What happens to the balance on release or transfer?
- Which lobby has a kiosk, and what hours is it available?
All information on this page comes directly from official government and facility sources.
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Last verified September 8, 2026.