Phone Calls at Citrus County Detention Facility

How Phone and Tablet Accounts Work

Instead of a traditional collect-call model, Citrus County Detention Facility uses a prepaid account system through Securus. You add money to the inmate’s phone or tablet account ahead of time, and the inmate uses that balance to place calls or use tablet features, depending on what the facility offers. Call 1-800-844-6591 or go to securustech.net to fund the account, and have the inmate’s county ID number ready.

You Cannot Call the Facility to Reach an Inmate

There’s no confirmed way to call into the facility and be connected with an inmate directly. All contact by phone goes through the inmate placing an outbound call using their funded Securus account.

Getting a Refund

If you’ve deposited money by mistake or need a refund for another reason, call Securus directly at 1-855-273-7292 to start that process.

What Information You’ll Need

Before calling 1-800-844-6591 or visiting securustech.net, have the inmate’s county ID number on hand. If you don’t know it, call the facility at 352-527-3332 to confirm before attempting a deposit.

Video Calling and Tablets

Since the facility uses Securus for tablet accounts as well as phone accounts, some form of video calling or messaging through the tablet system may be available. This wasn’t independently confirmed during research beyond the phone/tablet funding details. Ask Securus or the facility directly about what’s currently offered on tablets.

If You’re Having Trouble

If a call isn’t going through or your account isn’t working as expected, contact Securus through securustech.net or the deposit line at 1-800-844-6591 for support. Securus manages the phone and tablet system, not facility staff.