How to Send Money to a Krome Detainee

Only Money Orders Are Accepted

ICE’s official guidance for sending funds to a detainee at Krome specifies a money order made payable to ICE. Do not send cash through the mail. Personal checks are also not accepted, since they can take longer to clear and are harder to verify against a detainee’s account.

What to Write on the Money Order

Write the detainee’s complete, full legal name exactly as it appears in ICE’s records, along with their complete A-Number (Alien Registration Number). If you don’t have the A-Number, get it from the detainee during an outgoing call, since deposits without a correctly matched A-Number can be delayed or rejected.

Confirming the Mailing Address

The specific mailing address ICE currently uses for deposits to detainees at Krome was not confirmed through a live official source during this research. Before sending a money order, call the facility’s detainee information line at (305) 207-2001 (8 AM to 4 PM) to confirm the exact current address and any formatting requirements for the money order. Sending funds to an outdated or incorrect address can delay the deposit by weeks or result in it being returned.

Following ICE’s Official Deposit Guidance

ICE publishes deposit process guidance specific to Krome. This document outlines the accepted method, any current limits, and mailing instructions. Because policies can be updated, check for the most current version of this guidance or ask facility staff to confirm you’re following the current process before sending a money order.

What Funds Are Used For

Funds deposited to a detainee’s account at an ICE facility are typically used for commissary purchases, which can include hygiene items, snacks, and other approved products available through the facility commissary system. The exact commissary offerings and any account limits specific to Krome were not confirmed during research.

How Long Does It Take?

Processing times for money order deposits at ICE detention facilities can vary and were not specifically confirmed for Krome. Because this method depends on postal delivery followed by internal processing, expect it to take longer than an instant online deposit system used at some other types of correctional facilities. Allow extra time, especially around holidays or if you’re mailing from outside the immediate area.

What Happens If the Detainee Is Transferred

ICE can transfer detainees between facilities, sometimes across state lines, with limited notice. If a detainee is transferred after you’ve sent a deposit but before it’s processed, the funds may need to be redirected or the process may be delayed. Confirm the detainee’s current facility by checking the ICE Online Detainee Locator System at locator.ice.gov/odls/ before sending money, and call (305) 207-2001 if you have questions about a deposit already in progress.

Troubleshooting

If a deposit doesn’t appear to have reached the detainee’s account within a reasonable timeframe:

1. Confirm the money order was made out correctly, payable to ICE, with the detainee’s full name and complete A-Number.
2. Confirm you used the correct, current mailing address by calling (305) 207-2001.
3. Confirm the detainee is still held at Krome and was not transferred during the time your deposit was in transit.
4. Ask facility staff directly whether the deposit was received and is being processed.

Special Circumstances

If a detainee has an outstanding legal fee, fine, or other financial obligation connected to their immigration case, this is generally handled separately from facility commissary deposits and through the appropriate legal or court channel, not through the money order process described here. Confirm any case-specific financial questions with the detainee’s attorney of record.