Q
Who operates Palm Beach County Main Detention Center?
It is operated by the Palm Beach County Sheriff's Office (PBSO), not the Florida Department of Corrections.
General
Updated July 5, 2026
Verified from official government sources
Palm Beach County Main Detention Center, FL
Physical Address
3228 Gun Club Road, West Palm Beach, FL 33406
Palm Beach County Main Detention Center is a county jail at 3228 Gun Club Road, West Palm Beach, FL, operated by the Palm Beach County Sheriff's Office (PBSO). It is not an FDOC state prison, so Florida DOC statewide rules do not automatically apply. PBSO uses Access Corrections for money deposits, Securus Technologies for inmate phone calls, and GTL/ViaPath ConnectNetwork for video visitation. Call 561-688-4400 for current visiting hours before scheduling a visit.
Palm Beach County Main Detention Center
City
West Palm Beach
County
Palm Beach County
State
FL
Facility Type
county jail
Gender
Male/Female
Operator
Palm Beach County Sheriff's Office (PBSO)
Address
3228 Gun Club Road, West Palm Beach, FL 33406
Phone
561-688-4400
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Quick Facts
Inmate Search
- ✓ Palm Beach County Main Detention Center is a county jail operated by the Palm Beach County Sheriff's Office (PBSO).
- ✓ County jails are NOT listed in the FDOC Offender Search.
- ✓ PBSO's specific inmate lookup tool and current URL were not confirmed through a live official source during research.
- ✓ Call 561-688-4400 to confirm someone's custody status directly.
Visitation
- ✓ FDOC statewide visiting rules do NOT apply because this is a county jail.
- ✓ PBSO offers video visitation through GTL/ViaPath ConnectNetwork, by kiosk at the jail or by tablet.
- ✓ Exact current hours and session limits were not confirmed. Call 561-688-4400 for current details.
Send Money
- ✓ FDOC's statewide vendor (Correct Pay) does NOT apply because this is a county jail.
- ✓ PBSO uses Access Corrections for inmate deposits.
- ✓ Deposit online at accesscorrections.com, by phone at 866-394-0490, or at a kiosk (Main Detention Center release lobby, Video Visitation Center, or West Detention Center visitation lobby).
Phone & Video
- ✓ FDOC's statewide phone provider (ConnectNetwork/AdvancePay) does NOT apply because this is a county jail.
- ✓ PBSO uses Securus Technologies for inmate phone calls.
- ✓ Set up an account at securustech.net or by calling 800-844-6591. Video visitation runs through GTL/ViaPath ConnectNetwork.
- ✓ FDOC's centralized Tampa mail address does NOT apply because this is a county jail.
- ✓ This facility's exact mailing address format and mail screening policy were not confirmed through a live official source.
- ✓ Call 561-688-4400 or check pbso.org for the current mailing address.
Articles for This Facility
Inmate Search
Find Someone at Palm Beach County Main Detention Center
County jails are not in the FDOC Offender Search. Call 561-688-4400 to confirm custody status.
View Article Visitation
Visiting at Palm Beach County Main Detention Center
Video visitation through GTL/ViaPath ConnectNetwork, by kiosk or tablet. Call 561-688-4400 for current hours.
View Article Send Money
Send Money to Palm Beach County Main Detention Center
Access Corrections handles deposits: online, by phone at 866-394-0490, or at a kiosk.
View Article Phone Calls
Phone Calls at Palm Beach County Main Detention Center
Securus Technologies handles inmate phone calls.
View Article Mail
Mail Rules for Palm Beach County Main Detention Center
County jail mail rules are set by PBSO, not FDOC centralized mail.
View ArticleWhat You Need to Know
This is a county jail, so it is NOT listed in the FDOC Offender Search. PBSO manages its own inmate information system. Call 561-688-4400 to confirm custody status.
See the full breakdownPBSO offers video visitation through GTL/ViaPath ConnectNetwork, by kiosk at the jail or by tablet. Call 561-688-4400 for current hours and registration steps.
See the full breakdownPBSO uses Access Corrections for inmate deposits, not FDOC's Correct Pay system. Deposit online, by phone at 866-394-0490, or at a kiosk.
See the full breakdownPBSO uses Securus Technologies for inmate phone calls. Set up an account at securustech.net or by calling 800-844-6591.
See the full breakdownCounty jail mail is not processed through FDOC's centralized Tampa facility. Call 561-688-4400 for the current mailing address and mail rules.
See the full breakdownFamilies Also Ask
6 of 12 questions
Q
Is Palm Beach County Main Detention Center an FDOC facility?
No. It is a county jail. FDOC statewide rules for visitation, phone, mail, and funds do not apply here.
General
Q
Where is Palm Beach County Main Detention Center located?
3228 Gun Club Road, West Palm Beach, FL 33406. The main phone line is 561-688-4400.
General
Q
How do I find someone at Palm Beach County Main Detention Center?
County jail inmates are not in the FDOC Offender Search. PBSO's current inmate lookup tool and URL were not confirmed through a live official source during this research. Call 561-688-4400 to confirm custody status directly.
Inmate Search
Q
What are the visiting rules?
County jail visiting rules are set by PBSO, not FDOC. PBSO offers video visitation through GTL/ViaPath ConnectNetwork, by kiosk at the jail or by tablet. Exact hours and session limits were not confirmed. Call 561-688-4400 for current details.
Visitation
Q
How do I send money?
Because this is a county jail, FDOC's Correct Pay system does not apply. PBSO uses Access Corrections. Deposit online at accesscorrections.com, by phone at 866-394-0490, or at a kiosk.
Send Money
Q
How do phone calls work?
County jails contract their own telephone vendor separately from FDOC. PBSO uses Securus Technologies. Set up an account at securustech.net or by calling 800-844-6591.
Phone Calls
Q
What is the mailing address?
County jail mail is not routed through the FDOC centralized Tampa address. This facility's exact mailing address was not confirmed through a live official source. Call 561-688-4400 or check pbso.org for the current address.
Mail
Q
Why are so many details on this page marked unconfirmed?
PBSO operates multiple facilities, and vendor contracts for money, phone, and video visitation can change over time. This guide does not assume this facility uses the same vendor as a different Florida county. Instead, it marks facility-specific details as unconfirmed and directs you to call the facility or check the official PBSO website.
General
Q
Is this a state prison or a county jail?
Palm Beach County Main Detention Center is a county jail. It generally holds people awaiting trial or serving shorter county sentences, not people sentenced to Florida state prison.
General
Q
What happens if someone is transferred to a state prison?
If someone is sentenced and moved to a Florida state prison, search the FDOC Offender Search at dc.state.fl.us/OffenderSearch/Search.aspx. They will no longer appear in Palm Beach County's jail system.
Inmate Search
Q
Does the Main Detention Center house both men and women?
Yes, PBSO operates housing for both men and women, generally in separate units. Confirm the exact housing location for a specific person by calling 561-688-4400.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 5, 2026. Official source: pbso.org/inside-pbso/corrections/inmate-management-bureau/main-detention-center ›