How to Send Money to Palm Beach County Main Detention Center
PBSO uses Access Corrections for inmate deposits. Pay online, by phone at 866-394-0490, or at a lobby kiosk.
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Overview
Palm Beach County Main Detention Center is run by the Palm Beach County Sheriff’s Office, not the Florida Department of Corrections, so the statewide Correct Pay system used at FDOC prisons does not apply here. PBSO uses Access Corrections for inmate trust account deposits. You can deposit online at accesscorrections.com, by phone at 866-394-0490, or with cash, credit, or debit at a kiosk. Kiosks are located in the release lobby at Main Detention Center, at the Video Visitation Center, and in the West Detention Center visitation lobby.
Quick Facts
Palm Beach County Main Detention Center is a county jail. FDOC's Correct Pay system does NOT apply here.
Vendor: Access Corrections
Deposit online at accesscorrections.com, by phone at 866-394-0490, or at a kiosk
Kiosks accept cash, credit, and debit cards
Kiosk locations: Main Detention Center release lobby, Video Visitation Center, West Detention Center visitation lobby
Have the inmate's full legal name and booking number ready when you deposit
Do not send cash through the mail to any Florida jail or prison
Source: pbso.org
Why FDOC’s Correct Pay Doesn’t Apply Here
Correct Pay is the statewide money deposit system for Florida Department of Corrections state prisons. Palm Beach County Main Detention Center is run by PBSO, a separate county agency that uses Access Corrections for inmate deposits.
How to Send Money Through Access Corrections
Online: Go to accesscorrections.com and set up your deposit there using the inmate’s full legal name and booking number.
By phone: Call 866-394-0490 and follow the prompts to make a deposit by card.
At a kiosk: Access Corrections kiosks accept cash, credit, and debit cards. Kiosks are located in the release lobby at Main Detention Center, the Video Visitation Center, and the West Detention Center visitation lobby.
What to Have Ready
Before you start a deposit, gather:
The inmate’s full legal name as used in booking
Booking number, if you have it from court paperwork or the inmate
Your payment method (Access Corrections accepts debit/credit cards online and by phone; kiosks also accept cash)
Deposit Methods Compared
Method
How It Works
Best For
Online
Pay by debit or credit card at accesscorrections.com
Fastest option if you have internet access
Phone
Call 866-394-0490 and pay by card through automated prompts
Families without internet access
Lobby kiosk
Pay with cash, credit, or debit at an Access Corrections kiosk
Visitors already at a PBSO facility
Do Not Send Cash by Mail
Do not send cash through the mail to Palm Beach County Main Detention Center or any Florida jail or prison. Cash sent by mail is not accepted and can be lost or confiscated. Use Access Corrections online, by phone, or at a kiosk instead.
Fees and Processing Times
Access Corrections typically charges a service fee on top of the deposit amount, and processing time can vary by method. The exact current fee schedule and processing time for this facility were not independently confirmed during this research. Access Corrections displays the fee before you finalize payment, so confirm it there.
What Funds Typically Cover
Deposits made through Access Corrections generally fund the inmate’s commissary account, covering items like food and hygiene products. Whether phone credit draws from the same account or requires separate funding was not confirmed for this facility. Call 561-688-4400 to ask.
Troubleshooting a Failed Deposit
If a deposit does not appear within the expected timeframe, first confirm the inmate’s name and booking number were entered correctly. Contact Access Corrections customer service, and if the issue continues, call Palm Beach County Main Detention Center at 561-688-4400 or the corrections information line at 561-558-2700.
What Happens If the Inmate Transfers
If the inmate is transferred to a different PBSO facility, a different county, or into FDOC state prison custody, funds handling can differ. Call 561-688-4400 for guidance specific to the transfer situation, since account balances do not always move automatically between different agencies’ systems.
Court-Ordered Holds and Restitution
If the inmate has court-ordered fines, fees, or restitution, some or all of a deposit could be subject to withholding under county or state policy. Ask the facility or Access Corrections directly how this applies before sending a large amount.
Families Also Ask
6 of 12 questions
Q
How do I send money to someone at Palm Beach County Main Detention Center?
Use Access Corrections. Deposit online at accesscorrections.com, by phone at 866-394-0490, or at a kiosk in the release lobby, Video Visitation Center, or West Detention Center visitation lobby.
Send Money
Q
What vendor does the Main Detention Center use for money deposits?
Access Corrections. Confirmed through the PBSO Corrections FAQ at pbso.org.
Send Money
Q
Where are the deposit kiosks located?
Kiosks are located in the release lobby at Main Detention Center, the Video Visitation Center, and the West Detention Center visitation lobby. They accept cash, credit, and debit cards.
Send Money
Q
What information do I need before sending money?
Have the inmate's full legal name and booking number ready. Access Corrections needs this information to route funds correctly.
Send Money
Q
Can I send cash by mail?
No. Do not send cash through the mail to any Florida jail or prison. Use Access Corrections online, by phone, or at a kiosk instead.
Send Money
Q
How long does it take for a deposit to post?
Exact processing times by method were not independently confirmed for this facility. Ask Access Corrections directly when you make your deposit.
Send Money
Q
What does the deposited money pay for?
Access Corrections deposits generally fund the inmate's commissary account for items like food and hygiene products. Confirm with the facility whether phone credit is a separate account.
Send Money
Q
What if my deposit doesn't show up?
First confirm the inmate's name and booking number were entered correctly. Contact Access Corrections customer service, then call 561-688-4400 or 561-558-2700 if the issue continues.
Send Money
Q
What happens to the money if the inmate is transferred?
Handling varies depending on where the inmate is transferred. Call 561-688-4400 for guidance specific to the transfer, since balances do not always move automatically between different agencies.
Send Money
Q
Does court-ordered restitution affect deposits?
It can. Some or all of a deposit could be subject to withholding under county or state policy if the inmate owes fines, fees, or restitution. Ask the facility or Access Corrections directly before sending a large amount.
Send Money
Q
Is there a limit on how much I can deposit?
Deposit limits were not confirmed for this facility during this research. Ask Access Corrections or call 561-688-4400 to confirm current limits.
Send Money
Q
Can I deposit money in person at the facility?
Yes. Access Corrections kiosks in the release lobby, Video Visitation Center, and West Detention Center visitation lobby accept cash, credit, and debit deposits in person.