Q
How many people can visit at once?
Five, which is the most generous cap published by any Iowa prison. Most publish three or publish nothing at all. ICIW also states that it runs twenty visiting stations per two-hour time slot, so the room's capacity is public in a way it is not elsewhere in the state.
Visitation
Q
When can I visit?
Saturday and Sunday, 8:00 AM to 4:00 PM, booked in the Ameelio Connect app only. Video visits run Monday and Friday, 7:30 AM to 5:30 PM, in one-hour slots with five stations for general population and two for the Minimum Live-Out unit.
Visitation
Q
Is this the only women's prison in Iowa?
Yes, and it is the intake centre too. The Iowa Department of Corrections states that female offenders are processed through the Iowa Correctional Institution for Women at Mitchellville, and its funds policy makes ICIW responsible for depositing intake money for every female incarcerated individual in the state.
General
Q
I cannot use the app. Can I book by phone?
Only in narrow circumstances. ICIW says that if you cannot use the Ameelio app and you are an approved visitor with the Department of Human Services or an approved attorney, you may ring 515-725-5042 Friday through Monday and ask for the visiting room officer. For anyone else, a special visit has to be initiated by the incarcerated person.
Visitation
Q
Where do I mail a letter?
To her name and offender number, then the line Iowa Correctional Institution for Women - 1109, then PO Box 96777, Las Vegas, NV 89193. Iowa returns to sender any non-legal mail posted to the prison in Mitchellville.
Mail
Q
Why does Iowa publish no capacity for this prison?
It does not say. ICIW is the only one of Iowa's nine prisons whose facility page has no capacity field and no opened or built date. The department's separate Daily Statistics page fills part of the gap, giving Mitchellville a count of 728 against a capacity of 654 on September 9, 2026, with 114 in medical or segregation status.
General
Q
What is Minimum Live-Out?
A separate unit at ICIW that Iowa counts on its own line, with a capacity of 120. On September 9, 2026 it held nobody at all. Iowa does not expand the term on its own pages, and video visiting reserves two stations an hour for that unit alongside five for general population.
General