FMC Lexington Phone Calls. TRULINCS, Hours & CorrLinks Email

Calls are outbound only through TRULINCS. Inmates get 300 minutes per month, 15 minutes per call, from 6 AM to 11:30 PM.

Overview

At FMC Lexington, all phone calls go through the BOP’s TRULINCS system. You cannot call the inmate directly. They must add your number to their approved contact list from inside, then call you. Calls are outbound only, limited to 15 minutes each, and monitored. Inmates get 300 minutes per month. Phone access runs from 6:00 AM to 11:30 PM daily.

Quick Facts

Phone system: TRULINCS (BOP's own phone system)
Calls are outbound only. You cannot call in.
Phone hours: 6:00 AM to 11:30 PM daily
Monthly limit: 300 minutes per month (bonus 100 minutes in November and December)
Per-call limit: 15 minutes
All calls are monitored and recorded
Three-way calls are prohibited
The inmate must add your number to their approved contact list from inside before they can call
CorrLinks email available at corrlinks.com (inmate must initiate the connection)

How Phone Calls Work at FMC Lexington

FMC Lexington uses the BOP’s TRULINCS phone system (also called TRUFONE). Here is what that means for your family:

You cannot call the inmate. All calls are outbound only.
The inmate dials out from phones in their housing unit using a 9-digit Phone Access Code (PAC).
Before they can call you, they must add your phone number to their approved contact list. This is done through the TRULINCS computer terminals inside.
Once your number is approved, they can call you during phone hours.

Phone Hours

Time Window	Phone Access
6:00 AM to 11:30 PM	Available daily
7:30 AM to after 4:00 PM (weekdays)	Limited access during work assignments
11:00 AM to 12:30 PM (weekdays)	Available during lunch

On weekends and holidays, phone access follows the full 6:00 AM to 11:30 PM window without work-hour restrictions.

Minute Limits

300 minutes per month for all calls combined
15-minute limit per call. Calls automatically end at 15 minutes.
Bonus minutes: In November and December, inmates get an additional 100 minutes (400 total).
Minutes do not carry over from month to month.

If the inmate runs out of minutes, they cannot make calls until the next month. Coordinate with them to budget their minutes carefully.

How to Get Your Number Added

You do not need to create an account or call anyone to receive calls. The inmate handles everything from inside:

They go to a TRULINCS computer terminal in their unit.
They add your name and phone number to their approved contact list.
Their unit team may review numbers before they’re activated.
Once approved, they call you directly.

You can receive calls on a landline or cell phone. There is no app required on your end.

Cost of Calls

The exact per-minute cost of calls from FMC Lexington is not published in the official handbook. BOP regulates phone rates for federal inmates. Call credits are deducted from the inmate’s commissary account. To help cover call costs, send money to their account using MoneyGram or Western Union.

CorrLinks Email

CorrLinks is the email system for federal inmates. It’s connected to TRULINCS, the same system used for phone calls. Here is how it works:

Register free at corrlinks.com (no cost to create an account).
You cannot search for the inmate. They must add you from inside.
The inmate adds your name and email address from a TRULINCS terminal.
You receive an invitation email from CorrLinks. Accept it to connect.
Once connected, you can exchange text-only messages. No attachments, no photos.
Message limit: 13,000 characters per message.
Reading and writing time is billed to the inmate’s commissary account at $0.05 per minute.

What You Cannot Do

You cannot call FMC Lexington and be transferred to the inmate.
Three-way calls are not permitted. If the system detects a three-way call, it disconnects automatically.
You cannot send voice messages or voicemails through TRULINCS.

Families Also Ask

5 of 5 questions

How do I receive a phone call from FMC Lexington?

You don't need to do anything in advance. The inmate adds your number to their approved contact list from inside, then calls you. When the call comes in, you'll hear a brief automated message identifying it as a call from a federal correctional facility. Accept the call and you're connected. You cannot call them directly.

Phone Calls

What are FMC Lexington phone call hours?

Phone access runs from 6:00 AM to 11:30 PM daily. On weekdays, access may be limited during work assignment hours (approximately 7:30 AM to 4:00 PM), with a window open at lunch from 11:00 AM to 12:30 PM. Weekend and holiday phone hours are the full 6:00 AM to 11:30 PM without work-hour restrictions.

Phone Calls

How many minutes does an inmate at FMC Lexington get for phone calls?

300 minutes per month, with a 15-minute limit per call. In November and December, inmates receive a bonus 100 minutes (400 total). Minutes do not carry over. When they run out, they cannot call again until the following month.

Phone Calls

How do I set up CorrLinks email with someone at FMC Lexington?

Register for a free account at corrlinks.com. Then tell the inmate to add your name and email address from the TRULINCS terminal inside. You'll receive an invitation email from CorrLinks. Accept it, and you can start exchanging messages. You cannot search for the inmate yourself: they must initiate the connection from inside.

Phone Calls

Are phone calls from FMC Lexington monitored?

Yes. All calls through TRULINCS are monitored and recorded, except for calls to an attorney that are designated as privileged. Do not discuss case-related matters on regular calls.

Phone Calls