Phone Calls at Luther Luckett Correctional Complex

How Phone Calls Work at Luther Luckett

The Kentucky DOC General Inmate Information page for Luther Luckett confirms the following about inmate phone calls:

The inmate calls you. You cannot call the inmate.

All calls are placed outbound from phones inside the facility. When the inmate calls, the call is billed collect and you are responsible for paying for it. The charge goes through whatever phone carrier account you have set up to accept collect calls from the facility.

All calls are monitored and recorded by KDOC staff. Do not discuss sensitive legal matters over a regular call.

Setting Up to Receive Calls

To receive and pay for collect calls, you need to set up an account with the facility’s phone provider. The specific provider for Luther Luckett is not listed on the official KDOC pages we verified, but Kentucky DOC facilities generally use a contracted inmate telephone service provider.

To get current setup instructions:

1. Call Luther Luckett at (502) 222-0363 and ask staff which phone provider handles inmate calls.
2. Ask for the provider’s website or customer service number.
3. Create an account with the provider, add your phone number, and fund the account.
4. Once your account is funded and your number is registered, you can receive calls from the inmate.

Taking this step before the inmate’s first call home will save you from missing a call because the billing isn’t set up yet.

What You Cannot Do

• You cannot call the facility and ask to be transferred to an inmate.
• Three-way calls are not permitted and will result in the call being terminated.
• Calls discussing illegal activity are subject to investigation.
• Calls that involve harassment of staff or other persons are grounds for phone restriction.

Call Monitoring and Privacy

All regular inmate calls at Luther Luckett are monitored and may be recorded. Attorney-client calls may be designated as privileged, but you would need to coordinate that through legal counsel and the facility. Standard family calls have no expectation of privacy.

Video Visitation

The KDOC official pages for Luther Luckett do not confirm video visitation availability. Call (502) 222-0363 to ask whether video visits are currently offered and how to schedule one. At other KDOC facilities, video visits typically run through the same provider that handles phone calls.