← Back to B.B. Rayburn Correctional Center, LA

Phone Calls at B.B. Rayburn Correctional Center: Securus Setup

All inmate calls use Securus Technologies. Get on the master phone list, set up your prepaid account, and know the 15-minute call limit.

Stay Connected

Connect with inmates in B.B. Rayburn Correctional Center, LA

Create your phone account in minutes

Overview

All inmate phone calls at B.B. Rayburn Correctional Center go through Securus Technologies. The most important step is getting your phone number onto the inmate’s approved master list. Without that, the call will not go through, even if you have a funded account. Once the number is approved, set up a prepaid account at securustech.net or call 1-800-844-6591.

Quick Facts

Phone provider: Securus Technologies.
Set up a prepaid account at securustech.net or call 1-800-844-6591.
The inmate can approve up to 20 phone numbers on their master list.
The approved list is updated quarterly by the inmate.
Calls are limited to 15 minutes.
All calls are recorded and monitored.
Video visitation is available through Securus Video Connect.

Getting Your Number on the Approved List

The inmate must add your number to their master phone list before any call will connect.

The inmate submits your phone number to their unit officer or case manager.
The facility updates the approved list.
The list is refreshed quarterly, but numbers can be removed or added at those intervals.

If your number is not on the list, the Securus system blocks the call automatically.

Setting Up Your Prepaid Account

Once your number is approved, you need an account to receive calls or pay for them.

Online or App

Go to securustech.net or open the Securus mobile app.
Create an account with your name, email, and phone number.
Add funds to your prepaid balance.
Wait for the inmate to call from B.B. Rayburn.

By Phone

Call 1-800-844-6591 for account setup and support. Representatives can help you create an account, add funds, and troubleshoot issues.

What to Expect During a Call

15-minute maximum. Calls cannot be extended or refunded if you are disconnected early.
Recorded and monitored. Expect that corrections staff may listen to or review calls.
Collect or prepaid. Some facilities allow collect calls, but prepaid is faster and more reliable.
Collect calls are not always available. Check Securus for the specific billing option at B.B. Rayburn.

Video Visits

Securus also provides video visitation through Securus Video Connect.

Schedule sessions through the Securus platform or app.
You need a computer, tablet, or smartphone with a working camera and microphone.
Video visits follow the facility’s visiting rules just like in-person visits.

How to Lower Call Costs

Use a prepaid account rather than collect billing when available.
Add funds in larger blocks when possible to avoid per-transaction fees.
Confirm the inmate’s approved list is current before your first call so you do not waste time troubleshooting.

Families Also Ask

6 of 6 questions

How do I receive phone calls from an inmate at B.B. Rayburn?

First, make sure your number is on the inmate's approved master list. The inmate must request the addition through their case manager or unit officer. Then, set up a prepaid account at securustech.net or call 1-800-844-6591 to add funds.

Phone Calls

How many phone numbers can an inmate approve?

B.B. Rayburn allows up to 20 approved numbers on the master list at one time. The inmate updates the list quarterly. If your number is removed, you will need to be added again.

Phone Calls

How long is each phone call?

Calls are limited to 15 minutes. If a call disconnects early, it cannot be extended and the unused time is not refundable.

Phone Calls

Are calls at B.B. Rayburn recorded?

Yes. All outgoing inmate calls are recorded and monitored. Do not discuss case details, escape plans, or anything that could be viewed as a security risk.

Phone Calls

Can I set up video visitation for B.B. Rayburn?

Yes. Video visits are handled through Securus Video Connect. Create an account, schedule a session, and join from a device with a camera and microphone. Video visits still count as visits and follow the same scheduling rules.

Phone Calls

Who do I call if my Securus account has a problem?

Call Securus Technologies at 1-800-844-6591 for account setup, billing, or technical support. For facility-specific questions, call B.B. Rayburn at (985) 661-6300.

Phone Calls