← Back to Elayn Hunt Correctional Center, LA

Phone Calls at Elayn Hunt Correctional Center

Securus Technologies handles calls: set up a prepaid account before the first call. The inmate adds your number to their list.

Overview

Phone calls at Elayn Hunt Correctional Center go through Securus Technologies. The inmate must add your number to their approved call list before they can dial you. Setting up a prepaid account through Securus in advance gets you the best call rates and keeps your number ready when they try to call. All calls are outgoing from the facility: you cannot call the inmate directly.

Quick Facts

Phone calls go through Securus Technologies: securustech.net or 1-800-844-6591.
The inmate must add your number to their approved call list (up to 20 numbers, updated quarterly).
Each call is limited to 15 minutes. A warning tone sounds before the call disconnects.
Set up a prepaid account at securustech.net for better rates than collect calls.
All calls are recorded and monitored. Never discuss legal matters on a call.
Cell phones cannot receive collect calls. You need a Securus prepaid account.
For facility questions, call Elayn Hunt at (225) 642-3306.

How Phone Calls Work at Elayn Hunt

The inmate makes outgoing calls. You can’t call them. Here’s the full flow:

The inmate adds your number to their approved call list. They can have up to 20 approved numbers. The list is updated quarterly. If your number isn’t on the list yet, they’ll need to wait for the next update window.
You set up a Securus account so calls go through at prepaid rates instead of collect rates.
The inmate calls your number from facility phones during scheduled calling hours.
You accept the call.

Setting Up a Securus Account

Go to securustech.net or call 1-800-844-6591.

Your options:

AdvancePay. You fund an account tied to your phone number. When the inmate calls, the cost is deducted from your balance. Better rates than collect, and it works on cell phones.
Prepaid Calling. The inmate’s commissary account is charged per call. Works if the inmate has enough JPay funds.
Collect calls. Billed to your phone bill. Only works on landlines, not cell phones. Higher per-minute rates.

Recommendation: Set up an AdvancePay account at securustech.net with your cell phone number. This works on any phone and gives you the best rates.

Call Limits

15 minutes per call. A warning tone plays before the line cuts off. The inmate can call back if the conversation isn’t done, subject to available calling time.
300 minutes per month is the standard Louisiana DOC allotment. Inmates on disciplinary status may have reduced monthly limits.

What Not to Talk About

All calls at Elayn Hunt are recorded and may be reviewed by facility staff. Keep conversations away from:

Anything related to pending legal matters or court strategy
Discussions of criminal activity
Anything you wouldn’t want staff to hear

Attorney calls may use a separate designated number that carries privilege protections. Ask the attorney for specifics.

If Calls Aren’t Coming Through

Confirm your number is on the inmate’s currently active approved list, not only submitted
Check that your cell carrier isn’t blocking numbers from correctional facilities (some do). Ask to whitelist the Securus number range.
Verify your Securus account has a positive balance if you’re using AdvancePay
Call Securus support at 1-800-844-6591 for account issues

A Note on Elayn Hunt as a Reception Center

Elayn Hunt is a temporary stop for most inmates. After classification, they transfer to a permanent Louisiana DOC facility. When they move, they’ll need to request that your number be added to their call list at the new facility. The approved list does not automatically transfer. Plan for a gap in calls during any transfer period.

Families Also Ask

6 of 6 questions

How do I receive calls from an inmate at Elayn Hunt Correctional Center?

Set up a Securus AdvancePay account at securustech.net with your phone number. The inmate must add your number to their approved list. Once both are done, they can call you from facility phones and the cost is deducted from your AdvancePay balance.

Phone Calls

What is the phone provider at Elayn Hunt Correctional Center?

Securus Technologies. Set up a prepaid account at securustech.net or call 1-800-844-6591 to get started.

Phone Calls

How long can a phone call be at Elayn Hunt?

Each call is limited to 15 minutes. A warning tone plays before the line disconnects. Inmates typically get 300 minutes per month, though disciplinary restrictions may reduce this.

Phone Calls

Can my cell phone receive collect calls from Elayn Hunt?

No. Collect calls can only be billed to landlines. For cell phones, set up a Securus AdvancePay account at securustech.net. You fund the account and calls are charged against your balance.

Phone Calls

How often can an inmate update their approved call list at Elayn Hunt?

Louisiana DOC call lists are typically updated quarterly. If someone needs to be added, the inmate must request the update and wait for the next quarterly cycle. Plan ahead.

Phone Calls

Will my number transfer to the new facility when the inmate moves?

No. When an inmate transfers from Elayn Hunt to a permanent facility, they need to request that your number be added to their new call list. The list does not carry over automatically. Expect a gap in calls during the transfer period.

Phone Calls