Rapides Parish Detention Center Phone Calls and Video Visits

How to Set Up Your City Tele Coin Account

Before your loved one can call you from Rapides Parish Detention Center, you need a City Tele Coin account with your number registered. Here is how.

Step 1: Go to citytelecoin.com or download the City Tele Coin app on iOS or Android.

Step 2: Create an account. Enter your name, email, and a password.

Step 3: Find Rapides Parish Detention Center. Search by name or browse Louisiana facilities.

Step 4: Register the phone numbers you want to receive calls on. Only registered numbers can receive inmate calls through City Tele Coin.

Step 5: Add funds. Deposit money into your account so calls go through right away when your loved one calls. A service fee applies.

Once your account is set up, the inmate can dial your registered number from inside the facility.

For help setting up your account, contact City Tele Coin at (318) 746-1114.

Families looking to reduce call costs can use Pigeonly’s affordable inmate calling plan, which provides a local number that lowers per-minute rates, often cutting costs by 50 to 80 percent compared to standard collect call rates.

Video Visits Through City Tele Coin

Video visits at Rapides Parish Detention Center also run through City Tele Coin, so you only need one account for both calls and video visits.

Log in at citytelecoin.com, select Rapides Parish Detention Center, and look for available video session times. Schedule the session and add funds to cover the cost. Join at the scheduled time using a device with a camera and microphone.

About Call Monitoring

All inmate phone calls at Rapides Parish Detention Center may be monitored and recorded, with the exception of attorney-client calls. Contact the facility at (318) 449-4360 for questions about privileged calls.