Three routes into an account here: Access Corrections online, a toll-free phone line, or a mailed money order.
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Cumberland County Jail uses Access Corrections to process deposits to an inmate’s commissary account, confirmed directly from the Sheriff’s Office website. You can deposit online, by phone, or by mailing a money order to the jail. Cash is never accepted through any of these methods, and unclaimed commissary orders aren’t refunded once someone is released or transferred, so it’s worth understanding the rules before you send anything.
Cumberland County Jail confirms three ways to add money to an inmate’s commissary account:
Cash is not accepted through any of these methods. Don’t mail cash or a personal check, since the jail’s own mail policy specifically lists both as items that will be refused.
If someone is released or transferred before a commissary order they placed actually arrives, the order isn’t automatically refunded. Instead, it can be picked up in person from the Jail Business Office on the Friday, Monday, or Tuesday following the week it was delivered. Call (207) 774-5939, ext. 2172 ahead of time to arrange a pickup time.
If the order isn’t picked up by 4:00 p.m. the following Tuesday, no refund is given. Once delivery staff receive a signed receipt for an order, there are also no returns or exchanges, so it’s worth confirming someone is still in custody before placing a large order.
Cumberland County Jail publishes a dedicated Inmate Funds Inquiry Form for questions about an inmate’s account balance or a specific transaction. Note that account information is only released to the inmate themselves, or to someone requesting on the inmate’s behalf who provides the inmate’s name, date of birth, and the details of the inquiry. You can also call (207) 774-5939, ext. 2172 directly with questions.
Since Cumberland County Jail is a high-turnover facility, processing 3,329 bookings in 2022 alone, confirm the person is still there using the inmate search guide before sending a deposit, especially a large one.
6 of 10 questions
Deposit online at accesscorrections.com, by phone at 866-345-1884, or mail a money order made payable to the inmate to Cumberland County Jail, 50 County Way, Portland, ME 04102.
Send MoneyNo. Cash is not accepted through any deposit method, including by mail.
Send MoneyThe jail's mail policy specifically lists personal checks and second-party checks as items that will be refused. Use a money order instead if mailing a deposit.
Send MoneyNo automatic refund is given. You can pick up the order in person from the Jail Business Office the Friday, Monday, or Tuesday following delivery. Call (207) 774-5939, ext. 2172 to arrange a pickup time.
Send MoneyIf it isn't picked up by 4:00 p.m. the Tuesday after delivery, no refund is given, and there are no returns or exchanges once a signed receipt has been issued.
Send MoneyAccess Corrections, confirmed directly from the Cumberland County Sheriff's Office website.
Send MoneySubmit the Inmate Funds Inquiry Form on the jail's website, or call (207) 774-5939, ext. 2172. Account information is only released to the inmate or someone inquiring with the inmate's full details on their behalf.
Send MoneyThe jail's published policy doesn't state a specific weekly or monthly deposit cap. Money orders of any denomination are accepted by mail. Call the jail if you have questions about a large deposit.
Send MoneyCumberland County Jail's phone and tablet system runs through Securus, which is set up as a separate account from Access Corrections commissary deposits. See the phone calls guide for how to fund a Securus account.
Send MoneyYes. Check the inmate search guide first, since the jail processed 3,329 bookings in 2022 alone and status can change quickly.
Send MoneySet up a separate Securus account for phone and tablet time.
View ArticleSubmit an online visit request to see someone in person.
View ArticleVerify custody before you send a deposit.
View ArticleGet the mailing address and what's not allowed.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 21, 2026.