Confirm they are at Burke County Jail and get the inmate ID you need for money deposits and mail.
Find your loved one and start staying in touch - photos, letters, and calls.
To find someone at Burke County Jail, use the online roster at morgantonpdnc.policetocitizen.com/Inmates/Catalog. This is a shared platform between the Morganton Police Department and the Burke County Sheriff’s Office. Search by name to confirm the person is in custody and get their inmate ID number. You need that ID for JailATM money deposits, JailCanteen commissary orders, and the Greensboro mailing address. If the person is not listed, call the jail at (828) 764-9590.
Go to morgantonpdnc.policetocitizen.com/Inmates/Catalog and enter the person’s first and last name. The roster lists everyone currently held at Burke County Jail. The search is free and does not require an account.
Search results show the person’s name, booking date, charges, and inmate ID number. The inmate ID is the most important piece of information on the listing. Save it before you do anything else. You will need it for:
The Police to Citizen platform is shared between the Morganton Police Department and the Burke County Sheriff’s Office. Both agencies’ bookings show up in the same catalog. If the person was booked by Morganton PD or by the Burke County Sheriff, they will appear in the same search.
County jail populations change often. Several things can explain a missing result:
If none of these explain it, call the jail at (828) 764-9590. Staff can confirm custody status directly.
Write down the inmate ID and note the housing block if it is listed. The housing block tells you which day of the week you can schedule a video visit through PayTel.
Use the send money guide to deposit funds through JailATM, the visitation guide to schedule a PayTel video visit, and the mail guide to address letters correctly to the Greensboro PO Box.
Confirm the person is still in custody before you travel to the jail or send money. A transfer or release that happened since your last check can mean a wasted trip or a deposit that needs to be traced. The online roster updates regularly and takes less than a minute to check.
6 of 12 questions
The Police to Citizen roster at morgantonpdnc.policetocitizen.com/Inmates/Catalog. It is a shared platform for the Morganton Police Department and Burke County Sheriff's Office. Search by name. The tool is free and does not require an account.
Inmate SearchThey may have been booked recently and the record has not updated yet. Wait a day and try again. They may have been transferred to a state prison if recently sentenced, or released. Try a different spelling or search by last name only. If still not found, call (828) 764-9590.
Inmate SearchIt is the unique number assigned to the person in custody at Burke County Jail. You need it for JailATM money deposits, JailCanteen commissary orders, and the Greensboro mailing address. Write it down from the search results.
Inmate SearchThe roster updates regularly, but new bookings can take up to 24 hours to appear. Check again the next day if the person was recently arrested.
Inmate SearchThe Police to Citizen platform is shared between Morganton PD and the Burke County Sheriff's Office. Both agencies' bookings show up in the same catalog. If the person was arrested by either agency, they appear in the same search.
Inmate SearchYes. Call Burke County Jail at (828) 764-9590. Staff can confirm custody status if the person is not showing in the online roster or if you need more details.
Inmate SearchThe roster may show housing unit details. The housing block matters for scheduling video visits: each block has a specific visit day. If it is not listed, call (828) 764-9590 and ask.
Inmate SearchThey will no longer appear in the Burke County Jail roster. If they were recently sentenced and you think they may have been transferred to NCDPS, search the NC Department of Adult Correction offender search at doc.nc.gov.
Inmate SearchNo. The Police to Citizen roster at morgantonpdnc.policetocitizen.com/Inmates/Catalog is free and does not require an account or login.
Inmate SearchSave it somewhere easy to access. You need it to deposit money through JailATM, to order commissary through JailCanteen, and to correctly address personal mail to the Greensboro PO Box. Include the inmate ID on every envelope and every deposit.
Inmate SearchIf the person no longer appears in the roster and you did not expect a transfer, they may have been released on bond or after completing their sentence. Call the jail at (828) 764-9590 to confirm.
Inmate SearchNo. The online roster shows who is in custody and their inmate ID. It does not provide bond amounts or release conditions. Contact the jail directly at (828) 764-9590 or consult court records for bond information.
Inmate SearchUse the inmate ID from the roster to deposit funds. No money orders accepted.
View ArticleSchedule a PayTel visit using the housing block assignment from the roster.
View ArticleSet up a PayTel account so the person can call you.
View ArticleInclude the inmate ID on every envelope. Use the Greensboro address.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026.