Craven County Detention Center is a county jail in New Bern, NC, run by the Craven County Sheriff's Office. It holds pretrial detainees and sentenced inmates. All visits are video only through Securus at videovisitanywhere.com. Phone calls go through Securus Technologies, and money deposits go through JailATM. This guide covers how to find someone using the Craven County active bookings page, how to schedule a video visit, how to set up phone calls, how to send money, and mail rules. All data is verified from the Craven County Sheriff's Office.
City
New Bern
County
Craven County
State
NC
Facility Type
county jail
Gender
Male and Female
Custody Levels
Pretrial and Sentenced
Operator
Craven County Sheriff's Office
Address
1100 Clarks Road, New Bern, NC 28562
Phone
(252) 636-6619
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Search the Craven County active bookings page to confirm the person is in custody and get the information you need for money and mail.
View ArticleAll visits are video only. Connect from home through Securus at videovisitanywhere.com, seven days a week including holidays.
View ArticleDeposit funds at deposits.jailatm.com. Create an account, find Craven County Detention Center, and pay by credit card.
View ArticleCalls are outgoing collect calls through Securus. Set up an account at securustech.net or call 1-800-844-6591.
View ArticleCall (252) 636-6619 to confirm the personal mail address before sending. Review mail restrictions before you write.
View ArticleThe Craven County active bookings page at gis.cravencountync.gov/images/activebookings.html lists people currently in custody. It updates frequently. Juveniles and federal inmates are not included. If you cannot find the person, call (252) 636-6619.
See the full breakdownAll visitation at Craven County Detention Center is video only through Securus at videovisitanywhere.com. There are no in-person visits. Hours are 9:15 to 11:45 a.m., 2:15 to 4:15 p.m., and 8:00 to 10:00 p.m., seven days a week. Sign up with a government-issued photo ID. Approval takes 48 to 72 hours.
See the full breakdownCraven County Detention Center uses JailATM for deposits. Go to deposits.jailatm.com, create an account, select the facility, find the person by name, and deposit with a credit card. Fees apply and are shown before you confirm.
See the full breakdownCalls go through Securus Technologies. They are outgoing collect calls only. Set up a prepaid or AdvancePay account at securustech.net or call 1-800-844-6591. Visa, MasterCard, and check/debit are accepted. All calls are recorded and monitored.
See the full breakdownThe personal mail address is unconfirmed. Call (252) 636-6619 before sending. Legal mail goes to 1100 Clarks Road, New Bern, NC 28562. No Polaroid photos, postcards, bubble wrap, padded envelopes, stickers, or double-layered cards. Books are not accepted as of April 10, 2023.
See the full breakdown6 of 8 questions
Use the Craven County active bookings page at gis.cravencountync.gov/images/activebookings.html. It updates frequently and shows people currently in custody. Juveniles and federal inmates are not listed. Call (252) 636-6619 if the person does not appear.
Inmate SearchNo. All visitation is video only through Securus at videovisitanywhere.com. There are no in-person visits. You can connect from home or anywhere with internet access.
VisitationVideo visits are available seven days a week including holidays: 9:15 to 11:45 a.m., 2:15 to 4:15 p.m., and 8:00 to 10:00 p.m. Schedule at least 24 hours in advance.
VisitationUse JailATM at deposits.jailatm.com. Create an account, select Craven County Detention Center, search for the person by name, and deposit using a credit card.
Send MoneyCalls go through Securus Technologies. They are outgoing collect calls only. Set up an account at securustech.net or call 1-800-844-6591. Visa, MasterCard, and check/debit cards are accepted. All calls are recorded and monitored.
Phone CallsThe personal mail address is unconfirmed. Call (252) 636-6619 before sending any personal mail to get the current address. For legal mail, use 1100 Clarks Road, New Bern, NC 28562.
MailNo. As of April 10, 2023, books are no longer accepted. Legal documents and books related to legal matters are the only exception.
MailCraven County Detention Center is a county jail in New Bern, NC, operated by the Craven County Sheriff's Office. It holds both pretrial detainees and sentenced inmates. The main line is (252) 636-6620 and the jail direct line is (252) 636-6619.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026. Official source: cravencountync.gov/297/Detention-Center ›