Craven County Detention Center uses JailATM. Deposit at deposits.jailatm.com.
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Craven County Detention Center uses JailATM for inmate money deposits. Go to deposits.jailatm.com, create a free account, select Craven County Detention Center, find the person by name, and deposit using a credit card. Deposits fund commissary purchases and other authorized items. A service fee applies and is shown before you confirm. Call (252) 636-6619 if you run into trouble.
Open a browser and go to deposits.jailatm.com. You can also download the JailATM app on a smartphone.
Click “Create Account” and fill in your name, email address, and password. Account creation is free. You need an account to deposit money and to track your transaction history.
After logging in, search for Craven County Detention Center. Make sure you select the correct facility in New Bern, NC.
Search for the person by their full legal name. The name must match exactly as it appears in the facility records. If you are unsure of the exact spelling, confirm it first using the Craven County active bookings page or call (252) 636-6619.
Enter the amount you want to deposit. Review the service fee before confirming. JailATM accepts credit cards for online deposits. Complete the payment and save your confirmation number.
Deposits typically process and post to the person’s account within a few hours. Processing can take longer on weekends or holidays. Call (252) 636-6619 to follow up if the deposit does not appear after 24 hours.
Funds deposited through JailATM go to the person’s inmate account. They use this account to:
JailATM charges a service fee for each deposit. The fee is shown before you confirm your payment. The fee is not charged by Craven County Detention Center directly; it is a JailATM transaction fee.
If your deposit does not go through:
If the person transfers to another facility, the funds in their account may or may not transfer automatically. Contact JailATM customer support and call Craven County Detention Center at (252) 636-6619 to ask about account balances and transfer procedures.
JailATM and Craven County Detention Center may have limits on how much can be deposited at one time or within a given period. These limits are set by the facility. Call (252) 636-6619 to ask about current deposit limits if you plan to send a large amount.
Funds in the inmate account may be subject to garnishment for court-ordered fines, fees, or restitution. If the person owes fees, a portion of each deposit may be deducted automatically before they can use the balance. Call (252) 636-6619 to ask whether any holds apply.
6 of 12 questions
Use JailATM at deposits.jailatm.com. Create a free account, select Craven County Detention Center, find the person by name, and pay by credit card. A service fee applies.
Send MoneyJailATM is a third-party service that processes inmate money deposits for Craven County Detention Center. You can use it online at deposits.jailatm.com or through their app.
Send MoneyYes. You need a free JailATM account to deposit funds and track your transactions. Create one at deposits.jailatm.com.
Send MoneyJailATM accepts credit cards for online deposits. Check their website for the current list of accepted cards and payment methods.
Send MoneyDeposits typically post within a few hours. Processing can be slower on weekends or holidays. Call (252) 636-6619 if the deposit does not appear after 24 hours.
Send MoneyYes. JailATM charges a service fee per deposit. The fee is shown before you confirm payment. It goes to JailATM, not to the detention center.
Send MoneyFunds go to the person's inmate account for commissary purchases like food and hygiene products, and to pay for phone calls through Securus.
Send MoneyCheck that the name matches exactly, confirm the person is still at Craven County, and verify your card information. Contact JailATM support if the charge went through but the funds did not post.
Send MoneyContact JailATM customer support and call (252) 636-6619 to ask about the account balance and transfer procedures. Funds may not transfer automatically.
Send MoneyCraven County Detention Center may set limits on deposit amounts. Call (252) 636-6619 to ask about current limits if you plan to send a large amount.
Send MoneyYes. If the person has court-ordered fines, fees, or restitution, a portion of each deposit may be deducted automatically. Call (252) 636-6619 to ask whether any holds apply.
Send MoneyCheck the Craven County active bookings page at gis.cravencountync.gov/images/activebookings.html. The name listed there is the exact name on file at the facility. Use that spelling for your deposit.
Send MoneySet up a Securus account so the person can call you. Their account balance also covers call costs.
View ArticleConfirm their exact name and that they are still at this facility before depositing.
View ArticleConnect through videovisitanywhere.com, seven days a week.
View ArticleSend a letter while you wait for your deposit to post.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026.