Mail and Photos to Forsyth County Detention Center. inteleSCAN Rules

Mailing Address

Send all mail to:

[Full Legal Name, Inmate ID #]
Forsyth County Detention Center
201 North Church Street
Winston-Salem, NC 27101

Write the person’s full legal name and inmate ID number on the first line. The inmate ID is the number assigned at booking. Find it using the official inmate roster. Mail without the correct ID can be delayed or returned.

How inteleSCAN Works

The Forsyth County Detention Center uses inteleSCAN for personal mail processing. Here is what that means in practice:

1. Your letter arrives at 201 North Church Street.
2. Facility staff or the inteleSCAN service scans the letter and any included items.
3. The digital scan is delivered to the person on their Pay Tel tablet.
4. The original envelope, letter, and any photos you included are destroyed. They are not kept or returned.

Your original letter will not be touched by the person inside. They only see the digital version. This is important to know if you are sending something that has sentimental value as a physical object, like a handwritten card or a printed photo, because the person will only receive a digital copy.

What to Include in a Letter

You can write as much as you want in a letter. Keep in mind that all letters are reviewed before being delivered digitally. Do not include anything that would violate facility rules or could be considered a threat or an attempt to introduce contraband.

Include at least one item of return address so that if there is a problem with the letter, you can be contacted.

Sending Photos

Photos included with a personal letter will be scanned along with the letter and delivered as a digital image. The physical photo is not delivered and is destroyed after scanning.

Guidelines for photos:

• No adult or sexual content
• No content that depicts violence, weapons, or illegal activity
• Photos that violate content rules will not be forwarded

If you want to send a greeting card, write your message inside the card and include the full address on the envelope. The card and your message will be scanned.

Sending Books

Books must ship directly from one of these three retailers:

• Amazon
• Barnes & Noble
• Books-A-Million

No other sources are accepted. You cannot bring a book in person or ship it from home. No hardcover books are allowed. Paperbacks only.

When ordering, use the mailing address for the Forsyth County Detention Center:

[Full Legal Name, Inmate ID #]
Forsyth County Detention Center
201 North Church Street
Winston-Salem, NC 27101

Sending Magazines

Magazines must ship directly from the publisher. The person inside can subscribe and have issues delivered directly to the facility. No adult content or obscene material is permitted.

Legal Mail

Legal mail, including letters from attorneys and court documents, is handled separately from personal mail. Mark the envelope clearly as “Legal Mail” on the outside. Use the same mailing address:

[Full Legal Name, Inmate ID #]
Forsyth County Detention Center
201 North Church Street
Winston-Salem, NC 27101

Legal mail is typically opened and inspected in the presence of the inmate to protect attorney-client privilege. Contact the facility at (336) 917-7600 for specifics on how legal mail is processed.

Certified mail and court documents should also be sent to this address. Use the postal service’s certified mail option if you need a delivery confirmation for legal purposes.

What Is Not Allowed in Mail

• Cash, checks, money orders, or gift cards (use Access Corrections for deposits)
• Adult or sexually explicit content
• Material depicting violence, weapons, or illegal activity
• Any item intended to conceal contraband
• Items mailed from non-approved vendors for books and magazines

What Happens to Rejected Mail

If mail is rejected because it violates facility rules, it may be returned to the sender or destroyed depending on the nature of the violation. If you sent a letter and the person says they never received it, call the facility at (336) 917-7600 to ask about the status.

Processing Time

inteleSCAN processing typically takes a few days from the time the mail arrives at the facility. The person will receive the digital version on their Pay Tel tablet once processing is complete. If you sent a letter more than a week ago and the person says they have not received it, call (336) 917-7600 for an update.

If the Person Has Been Transferred

If the person has been moved to another facility, mail sent to the Forsyth County Detention Center may not be forwarded. Confirm their current location using the inmate roster or by calling (336) 917-7600 before sending mail.

Send Photos and Letters with Pigeonly

The easiest way to send photos and letters to someone at Forsyth County Detention Center is through Pigeonly. Upload your photos or write your letter online, and Pigeonly prints and mails everything to the facility for you, following the mail rules listed above.