Calls go through ViaPath/GTL via ConnectNetwork at $0.10 per minute, 15-minute limit. The inmate calls you. Set up a prepaid account at connectnetwork.com before the first call.
Create your phone account in minutes
Pamlico Correctional Institution uses ViaPath/GTL through ConnectNetwork for all inmate phone calls. Calls cost $0.10 per minute and are limited to 15 minutes each. The inmate calls you from phones in their housing unit. You cannot call the facility and ask to speak with an inmate directly. Set up a prepaid account at connectnetwork.com before the inmate’s first call so you are ready when they reach out. All calls are monitored and recorded except attorney-client calls.
Pamlico Correctional Institution uses ViaPath/GTL through ConnectNetwork for all inmate phone calls. Inmates access phones in their housing units during scheduled call times set by the facility. You cannot call the inmate directly. The inmate dials your number from the facility phone.
When the inmate calls, you will hear a recorded announcement identifying the call as coming from a North Carolina correctional facility. You can accept or decline the call. Your number must be on the inmate’s approved contact list before they can reach you.
Go to connectnetwork.com and create a free account. This is the step to take before the inmate places their first call.
Once registered, your number is linked to the inmate’s calling account. Add a payment method to fund the account. When the inmate calls your number, the cost comes out of your ConnectNetwork prepaid balance.
ConnectNetwork also has a mobile app. Search for ConnectNetwork in your phone’s app store and log in with the same account you created on the website.
The rate for calls from Pamlico C.I. is $0.10 per minute. Each call is limited to 15 minutes. If the inmate wants to keep talking after the 15-minute limit, they must hang up and call back. The inmate may have a limited number of calls per day depending on the facility schedule and available phone time.
These rates apply to prepaid ConnectNetwork accounts. Collect calls, if accepted, cost more per minute and require your phone carrier to accept collect charges.
There are several ways to add money to your account:
ConnectNetwork charges a service fee for deposits. You will see the fee before you confirm the transaction.
Specific phone hours for Pamlico C.I. are not published on the NC DAC website. Call (252) 692-6200 to ask about the current inmate phone schedule. In general, NC DAC facilities allow calls during evening hours and on weekends, but exact times vary by housing unit and facility rules.
All calls through ViaPath/GTL are monitored and recorded by NC DAC. Do not discuss the inmate’s pending legal matters, court dates, or case strategy on a monitored call. Those conversations can be used in legal proceedings.
Attorney-client calls are the main exception to call monitoring. Attorneys must confirm with the facility that their number is flagged for confidentiality before relying on this exception.
Do not use a call to coordinate prohibited activities or to pass messages to people who are not allowed to contact the inmate directly. Violations can result in suspension of phone privileges for the inmate and, in serious cases, criminal charges.
Three-way calls are prohibited at NC DAC facilities. ViaPath/GTL monitors for call forwarding and conference call behavior. If a three-way call is detected, the call will be dropped and the inmate’s phone privileges may be suspended.
If you have not heard from the inmate:
Try keeping a regular schedule so the inmate knows when you are available to accept calls. If phone access seems to have stopped unexpectedly, call (252) 692-6200 to ask whether there is a facility-wide restriction in place.
International calling availability and rates from Pamlico C.I. were not confirmed during research. Contact ConnectNetwork customer support at connectnetwork.com to ask whether international numbers are supported from this facility and what the per-minute rate would be.
If the inmate cannot reach you or a call drops:
6 of 13 questions
Calls go through ViaPath/GTL via ConnectNetwork at $0.10 per minute with a 15-minute limit. The inmate calls you. Set up a prepaid account at connectnetwork.com before the first call.
Phone CallsGo to connectnetwork.com and create a free account. Add a payment method to fund your balance. When the inmate calls your number, charges come out of your prepaid ConnectNetwork balance.
Phone CallsCalls cost $0.10 per minute through a prepaid ConnectNetwork account. Each call is limited to 15 minutes.
Phone CallsNo. The inmate calls you. You cannot call the facility and ask to speak with an inmate. The inmate dials your number from the housing unit phone.
Phone CallsThe facility may be on lockdown, the inmate may be in count time or a program, your number may not be on their approved contact list, or their phone privileges may be suspended. Try keeping a consistent schedule and call (252) 692-6200 if the situation seems unusual.
Phone CallsSpecific phone hours are not published online for Pamlico C.I. Call (252) 692-6200 to ask about the current inmate phone schedule.
Phone CallsYes. All calls through ViaPath/GTL are monitored and recorded by NC DAC. Attorney-client calls are the exception. Do not discuss the inmate's legal case or court strategy on a monitored call.
Phone CallsAdd funds online at connectnetwork.com, through the ConnectNetwork mobile app, or by phone through ConnectNetwork customer service. A service fee applies, and you will see it before confirming.
Phone CallsNo. Three-way calls and call forwarding are prohibited. ViaPath/GTL monitors for this behavior, and calls will be dropped if detected. The inmate's phone privileges can be suspended for violations.
Phone CallsMost cell phones cannot accept collect calls. Set up a prepaid ConnectNetwork account so calls route through your balance instead, which is also less expensive than collect.
Phone CallsVideo calling availability at Pamlico C.I. was not confirmed during research. Call (252) 692-6200 or check connectnetwork.com to ask about current options.
Phone CallsInternational calling availability and rates were not confirmed during research. Contact ConnectNetwork at connectnetwork.com to ask whether international numbers are supported from this facility.
Phone CallsDo not share your login. Your account is for managing your balance and contacts on the outside. Sharing credentials can create account and security problems.
Phone CallsSearch NC DAC OPI at webapps.doc.state.nc.us to confirm custody and get the OPUS number.
View ArticleBy appointment only. Call (252) 692-6200 to schedule.
View ArticleConnectNetwork, Western Union 'NCDAC TRUST', or money order to Houston, TX.
View ArticlePersonal mail goes through TextBehind to Phoenix, MD, not the Bayboro address.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026.