Two Schedules, and They Are Not the Same
Auburn is the only one of its neighbours that runs different hours on different days, so read the right row.
| Day | Hours | Latest arrival |
|---|
| Wednesday | 8:30 AM to 2:30 PM | 1:15 PM |
| Weekend | 9:00 AM to 3:10 PM | 2:00 PM |
Holidays are included in Auburn’s visiting days line, which neither Coxsackie nor Green Haven does.
The Wednesday cutoff of 1:15 PM is the earliest of the two and the one people get wrong, because the weekend figure is the one they remember.
The schedule took effect on September 1, 2026, making it the most recently revised of the three prisons in this batch.
Four Letter Groups
This is the single biggest difference between visiting here and visiting anywhere nearby.
Auburn divides visiting dates by the first letter of the incarcerated person’s last name into four groups:
| Group |
|---|
| A to E |
| F to L |
| M to R |
| S to Z |
Coxsackie and Green Haven both split two ways, A to L and M to Z. Four groups means each one comes round roughly half as often, so the calendar is tighter and checking it matters more.
And unlike those two prisons, Auburn assigns its Wednesdays to a letter group as well. There is no open-to-everyone day here.
The full year is published as a PDF and DOCCS revises these in place. The current version is marked 8/2026. A copy saved earlier in the year is already out of date.
Three Hours, Guaranteed
Auburn publishes something neither neighbour does: a minimum visit length.
Visitors have a minimum of three hours to visit, unless early termination is needed or the visit began after 12:00 PM.
For a family driving into Cayuga County from Syracuse, Rochester or further, that is a real assurance. It means getting through processing is the hard part, and once you are in, the visit is not going to be cut to forty minutes because the room is busy.
No Cap on Visits in a Day
Auburn publishes no maximum number of visits per day, subject only to the visitor limit and the overcrowding policy.
| Prison | Visits per day |
|---|
| Auburn | No published cap |
| Coxsackie | Two |
| Green Haven | One |
Combined with the three hour minimum, Auburn is the most accommodating of the three once you have the right date.
Three adult visitors plus one child under five who sits on an adult’s lap, per visit.
Special Housing, and the Rolling Week
One non-legal visit per seven day period, and Auburn counts that week differently from its neighbours.
Each seven day period begins at the conclusion of the last visit. It rolls.
Green Haven uses a fixed week, Friday to Thursday. Coxsackie does not define its week at all. Three prisons, three different answers to the same question, so do not carry an assumption between them.
Nothing to File First
New York operates no visitor application, no approved-visitor list and no background check on visitors, anywhere in the state. DOCCS’s own position is that with little exception anyone may visit during visiting hours, with proper identification, if the person being visited agrees.
The only statewide visitor form is Form 4932A, the medical exemption from the body scanner, filed in advance with DOCCS Central Office Health Services in Albany. An approval covers every facility.
Scanning, and Why Declining Costs an Hour
Every visitor passes a body image scanner before a contact visit, under Directive 4403.
Declining reduces the visit rather than ending it: non-contact, two visitors instead of three, two hours instead of the full window, and no embrace. Note that the two hour non-contact visit is shorter than Auburn’s guaranteed three hour contact minimum.
When the Room Fills
The overcrowding procedure, in order:
- Volunteers are asked to end their visit early.
- Visitors living within 100 miles are ended after three hours, earliest arrivals first.
- Visitors who travelled more than 100 miles are ended after three hours, earliest arrivals first.
Visits with special permission, and visits to someone who has not had one in six months, get particular consideration before anyone is asked to leave.
Note how neatly this fits the three hour minimum: the overcrowding policy only starts ending visits after three hours, which is exactly what the minimum guarantees.
Extended Family Visits
Auburn takes part in the Family Reunion Program, New York’s extended private family visits under Directive 4500. Green Haven does too. Coxsackie does not.
Eligibility normally requires three visits in the previous twelve months to establish a pattern, with discretion for families living more than 300 miles away. Given the four-way letter split makes dates scarcer here, start logging ordinary visits early if the programme matters to you.
Getting to Cayuga County
135 State Street, Auburn, NY 13024, in the city of Auburn, in the Finger Lakes, roughly half an hour west of Syracuse.
DOCCS publishes a Google Maps link and nothing else: no written directions, no parking guidance, no mention of a visitor hospitality centre.
On buses, the department publishes a disclaimer rather than a service. Privately operated lines serve many prisons, seats must be booked in advance, and DOCCS names no companies and accepts no responsibility for them. Auburn is also one of 18 New York prisons reached by a free roundtrip visitor bus, run in partnership with the New York State Department of Corrections and Community Supervision.
Visiting Details Auburn Omits
- How the 1:15 PM Wednesday cutoff interacts with the three hour minimum, since a visit starting at 1:15 cannot run three hours before a 2:30 close. The page states both without reconciling them.
- Parking, lockers, vending or a children’s area at this facility.
- Whether a visitor hospitality centre operates here.
- Capacity or population, which DOCCS does not publish per prison.
Four Things to Check Before You Drive
- Which of the four letter groups are we, and when does it next come round?
- Is it a Wednesday or a weekend, and which cutoff applies?
- Is my person in the Special Housing Unit, and when did the last visit end?
- Does a holiday fall in the window we are looking at?
All information on this page comes directly from official government and facility sources.
How we verify information ›
Last verified September 16, 2026.