Auburn Correctional Facility, Auburn NY. Visiting, Money & Contact Info | Pigeonly
Updated September 16, 2026
Verified from official government sources

Auburn Correctional Facility, NY

Physical Address 135 State Street, Auburn, NY 13024

A maximum security prison in the city of Auburn, Cayuga County, in the Finger Lakes. It is the oldest operating prison in New York, it takes intake from ten surrounding counties, and it holds one of only two transit units the state names, so people arrive here at the start of a sentence as well as to serve one.

Auburn Correctional Facility
Auburn Correctional Facility, Auburn NY. Visiting, Money & Contact Info

City

Auburn

County

Cayuga County

State

NY

Facility Type

state prison

Gender

Adult male, 21 and older

Custody Levels

Maximum. Accepts any security classification

Operator

New York State Department of Corrections and Community Supervision

Address

135 State Street, Auburn, NY 13024

Phone

315-253-8401

i

Quick Facts

Four Letter Groups, Not Two

  • 1 Visiting splits four ways: A to E, F to L, M to R, S to Z.
  • 2 Every other prison nearby splits two ways, A to L and M to Z.
  • 3 Wednesdays are assigned to a letter group here too.
  • 4 So a four-bucket calendar, not a two-bucket one.

No Cap on Visits Per Day

  • 1 Auburn publishes no maximum number of visits in a day.
  • 2 Coxsackie allows two. Green Haven allows one.
  • 3 It also publishes a guaranteed minimum visit of three hours.
  • 4 Neither of its neighbours publishes a minimum at all.

Two Schedules, Weekday and Weekend

  • 1 Wednesdays 8:30 AM to 2:30 PM, latest arrival 1:15 PM.
  • 2 Weekends 9:00 AM to 3:10 PM, latest arrival 2:00 PM.
  • 3 Holidays are included in the visiting days, unlike nearby prisons.
  • 4 Effective September 1, 2026, the most recent revision of the three.

A Different ZIP for the Mail

  • 1 Letters go to P.O. Box 618, Auburn, NY 13021.
  • 2 The street address is 135 State Street, Auburn, NY 13024.
  • 3 Two addresses, two ZIP codes, one prison.
  • 4 The street address is for visits, not for post.

Where Ten Counties Send People First

  • 1 An intake facility for Cayuga, Cortland, Herkimer, Jefferson and Madison.
  • 2 Also Onondaga, Ontario, Oswego, Seneca and Wayne.
  • 3 It is also a detention centre and holds a transit unit.
  • 4 Syracuse area families often find their person here first.

The Licence Plates Are Made Here

  • 1 Corcraft runs licence plate and furniture manufacturing at Auburn.
  • 2 Cayuga Community College teaches an associate degree on site.
  • 3 SUNY Cortland begins a bachelor's pathway from autumn 2026.
  • 4 Auburn is on the Family Reunion Program list.

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Articles for This Facility

What You Need to Know

Verified from the NYSDOCCS inmate lookup See our sources ›

One statewide lookup keyed on the DIN. Auburn is one of the more likely places for a result to be temporary, because it is an intake facility for ten named counties, a detention centre, and one of only two prisons the state names as holding a transit unit. A family from the Syracuse area may find their person here first and somewhere else later.

See the full breakdown
Verified from NYSDOCCS: Auburn Correctional Facility See our sources ›

Wednesdays, weekends and holidays, on two different schedules. A four-way surname split rather than the two-way used elsewhere, no cap on visits per day, and a published three hour minimum visit. Three visitors plus a lap child. No application and no approved-visitor list anywhere in New York.

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Verified from NYSDOCCS account deposits See our sources ›

JPay runs deposits statewide. A money order to the Miami lockbox is free but needs a deposit slip from the facility and caps at $999.99. Online and phone deposits post faster for $1.75 to $4.75, MoneyGram receive code 1317 takes cash for $4, and the lockbox here on a visit day costs nothing.

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Verified from NYSDOCCS telephone calls See our sources ›

Free across New York since August 1, 2025. No account, no balance, no per-minute rate. Three calls a week of up to fifteen minutes credited on Saturdays, thirty minute calls after those, 7:00 AM to 11:00 PM, on fifteen numbers the person inside manages. Transit status is the usual reason calls pause here.

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Verified from NYSDOCCS mail and packages See our sources ›

Letters go to P.O. Box 618 in ZIP 13021, not to State Street in 13024. New York inspects mail at the prison rather than sending it to a scanning contractor, so the paper itself arrives. No Polaroids, no stamps, no third-party letters, five pages of printed material, and packages from approved vendors only.

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Families Also Ask

6 of 9 questions

Q

What address do I use to write to someone at Auburn?

P.O. Box 618, Auburn, NY 13021, with the person's full name and DIN on the envelope. Note the ZIP: the street address at 135 State Street is 13024 and the mail box is 13021. They are different, and the street address is where you go for a visit rather than where a letter goes.

Mail & Photos
Q

What are the visiting hours?

Two schedules. Wednesdays run 8:30 AM to 2:30 PM with a 1:15 PM latest arrival. Weekends run 9:00 AM to 3:10 PM with a 2:00 PM latest arrival. Holidays are included in the visiting days, which is unusual nearby. The schedule took effect on September 1, 2026.

Visitation
Q

What is the four-way letter split?

Auburn divides visiting dates by the first letter of the incarcerated person's last name into four groups: A to E, F to L, M to R and S to Z. Coxsackie and Green Haven both split two ways. Wednesdays here are assigned to a letter group too, where at those prisons Wednesdays are open to everyone.

Visitation
Q

How long will my visit last?

Auburn publishes a guaranteed minimum of three hours, unless early termination is needed or the visit began after 12:00 PM. Neither Coxsackie nor Green Haven publishes a minimum at all, so this is worth knowing if you are travelling a long way into Cayuga County.

Visitation
Q

How many visits can I have in a day?

Auburn publishes no cap, subject to the visitor limit and the overcrowding policy. Coxsackie allows two a day and Green Haven allows one. Each visit is limited to three adult visitors plus one child under five who sits on an adult's lap.

Visitation
Q

Why was my person sent to Auburn?

Possibly intake. Directive 0045 names Auburn as an intake facility for men 18 and over committed from ten counties: Cayuga, Cortland, Herkimer, Jefferson, Madison, Onondaga, Ontario, Oswego, Seneca and Wayne. It is also a detention centre and holds a transit unit, so someone may be here briefly rather than permanently.

Inmate Search
Q

How much do phone calls cost?

Nothing. New York made all state prison calls free on August 1, 2025, and there is no provider account for families to open or fund. Three calls a week of up to fifteen minutes are credited on Saturdays, later calls run to thirty minutes, and the window is 7:00 AM to 11:00 PM.

Phone Calls
Q

Is there a Family Reunion Program at Auburn?

Yes. Auburn appears on the DOCCS Family Reunion Program list, as does Green Haven, while Coxsackie does not. Eligibility normally requires three visits in the previous twelve months to establish a visiting pattern, with discretion for families living more than 300 miles away.

Visitation
Q

Can I send a package?

Not yourself. New York permits packages from approved vendors only, shipped by USPS, FedEx or UPS, and nothing can be brought to a visit. The limits are three food packages a month at 40 pounds combined and two non-food a year. DOCCS publishes a disapproved vendor list rather than an approved one.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 16, 2026. Official source: doccs.ny.gov/location/auburn-correctional-facility ›