Chautauqua County's jail in Mayville, at the far western end of New York, run by the Chautauqua County Sheriff's Office under Sheriff James B. Quattrone. Roughly three quarters of the people in it are awaiting trial, sentences run to a maximum of two years, and the average stay is about six months. It received New York State accreditation in December 2025.
City
Mayville
County
Chautauqua County, New York
State
NY
Facility Type
County jail
Gender
Male and female
Capacity
Average daily population 190 in 2025, per NYS DCJS
Custody Levels
Nine housing units, roughly three quarters pre-trial, sentences to two years
Operator
Chautauqua County Sheriff's Office
Address
15 E. Chautauqua Street, Mayville, NY 14757
Phone
716-753-4935
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A real-time list that would not load, and what works instead.
View ArticleFive sessions, a no-show rule, and the right car park.
View ArticleSyracuse for personal mail, Mayville for privileged, and why.
View ArticleFive ways to post bail, and only one of them is free.
View ArticleGettingOut accounts, messages, and content beyond calls.
View ArticleThe Sheriff advertises a real-time list of everyone in the facility, which would put Chautauqua ahead of most New York counties. Two things qualify it. The list excludes anyone under 19 and all federal detainees, and when we tried it the data never arrived. The jail line is the route that answers.
See the full breakdownVisits run Wednesday to Sunday across five one hour sessions, and every one is booked online with no phone option. The booking window is narrow at both ends: nothing inside two days, nothing beyond three weeks. Cancel late or fail to turn up and you are recorded as a no-show.
See the full breakdownPersonal mail leaves the county entirely, going to a scanning box in Syracuse that delivers colour images to a tablet. Legal and privileged correspondence does not, and goes to the county's own box in Mayville with a different identifying number on it. Sending one to the other's address is the mistake to avoid.
See the full breakdownCommissary money runs through SmartDeposit by card. Bail is where this county is unusually clear: it publishes five separate routes and states outright that cash brought to the jail carries no fee, while every other route charges. That is a rare piece of plain speaking about cost.
See the full breakdownThe county runs GettingOut, the ViaPath service, for tablets and messaging, and the account is opened and funded from the outside. The same tablet is where your scanned letters land.
See the full breakdown6 of 9 questions
Personal mail goes to PO Box 807, Syracuse, NY 13201, with the full facility name and state on the first line and their name and booking number on the second. Legal and privileged mail goes somewhere else entirely, to PO Box 190, Mayville, NY 14757, with their MFN number.
Mail & PhotosBecause personal mail is scanned and legal mail is not. Letters, pictures and drawings go to a scanning box in Syracuse and reach your person as colour images on a tablet. Privileged correspondence stays out of that system and goes to the county's own box in Mayville.
Mail & PhotosWednesday through Sunday, with sessions starting at 7:25, 8:40 and 9:55 in the morning and 12:05 and 1:20 in the afternoon. Each lasts an hour. Each person gets two visits a week and they have to fall on different days.
VisitationOnline only, through the county's scheduling site. Register with a valid email address, confirm it, then log in with the temporary password you are sent and change it. Visits must be booked at least two days ahead and no more than three weeks ahead.
VisitationIf you are more than 30 minutes late your person is taken back to their housing unit and the visit is over. If you are less late than that, you wait until the half-way point of the session before you are let in. Arriving 15 minutes early is what the county asks for.
VisitationYes, but count them. The maximum is two visitors at one time and the county states that children count as one visitor no matter their age. A child needs an original birth certificate at check in. No child can be left unattended in the waiting room, so if nobody can supervise them you will not be able to visit.
VisitationThrough SmartDeposit, online or on 1-866-643-9557, by credit card. The county says a fee is charged by the company handling the transaction. Commissary itself runs once through an electronic kiosk inside the jail.
Send MoneyFive ways, and one of them is free. Cash brought to the jail carries no fee at all. The others are a credit card at the jail, a bail bondsman, an online payment service, or a telephone line on 1-877-EZBAIL5, and each of those charges.
Send MoneyThe Sheriff's Office publishes what it calls a real-time list of everyone in the facility, excluding people under 19 and federal detainees. When we checked it the list itself would not load, so treat it as worth trying rather than relied upon, and use the jail line if it does not answer.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 22, 2026. Official source: sheriff.us/corrections ›