Dutchess sits under ConnectNetwork Site ID 193, which is the number that attaches an account to this jail rather than another one. Create your phone account in minutes.
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Phones at the Justice and Transition Center run on ConnectNetwork, and the piece of information that actually matters is the site number. Get an account opened against the wrong facility and the money sits somewhere useless while the calls keep failing. Dutchess is 193.
The vendor is ViaPath Technologies, and the consumer service you will actually be using is ConnectNetwork.
The number to hold on to is Site ID 193. ConnectNetwork runs hundreds of facilities and the site number is how a deposit finds the right one. Search by county name alone and it is entirely possible to open an account against a facility in another state, which is how families end up with a funded balance and a phone that still will not connect.
Housing units with Wi-Fi have tablets, and the county says they can make telephone calls, send and receive electronic messages, and more.
That matters for two reasons. A message is cheaper than a call and lands whether or not somebody is awake to answer. And whether your person has tablet access at all depends on which unit they are in.
There is no incoming line to a housing unit. Nobody can ring your person, and a message left with the front desk is not a way around it.
That shapes everything about the first few days. The first call has to come from their side, and it will only connect if there is somewhere for it to land. An account that is open and funded before the first attempt is the difference between hearing from somebody on day one and waiting until they work out how to reach you.
The county publishes a route for this, which not every county does. People who have received unwanted collect calls from incarcerated individuals can contact ViaPath customer service on 1-877-650-4249.
That is the number for blocking a line as well. It is a vendor matter rather than a jail one, so the jail switchboard cannot do it for you.
ConnectNetwork quotes its own pricing once an account is attached to Site ID 193.
Letters do not depend on any of this. They go to the county’s published post office box, and they reach somebody whether or not the phone account is sorted out yet. Pigeonly sends letters and photos there while you get the calling side set up.
6 of 6 questions
ViaPath Technologies, through its ConnectNetwork service. Dutchess sits under Site ID 193, and that number is how a new account gets attached to this jail rather than a similarly named facility somewhere else.
Phone CallsBecause ConnectNetwork covers hundreds of facilities and several of them share county names across states. An account opened against the wrong one takes your money and still will not connect the call. Quoting 193 avoids the whole problem.
Phone CallsNo. Calls only go outward from the housing units. The jail line, 845-486-3900, reaches staff rather than a person in custody, and it is not a way to pass a message to a housing unit.
Phone CallsConnectNetwork shows its own pricing once the account is set up against Site ID 193.
Phone CallsYes, in the Wi-Fi enabled housing units. The county says they handle telephone calls, electronic messages and more. Whether your person has one depends on the unit they are housed in.
Phone CallsRing ViaPath customer service on 1-877-650-4249. The county publishes that number specifically for people getting collect calls they did not agree to. It is handled by the vendor, so the jail switchboard cannot do it.
Phone CallsConfirm the facility before you open an account against it.
View ArticleLetters get through while the phone side is still being set up.
View ArticleCommissary money runs on a different system from the phones.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 21, 2026. Official source: dutchessny.gov/Departments/Jail/Inmate-Correspondence.htm ›