Q
How do I send money to someone at the Franklin County Jail in New York?
Through JPay, online, in the app or at the JPay kiosk at the jail. Choose Franklin County Sheriff's Dept, NY.
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← Back to Franklin County Jail, NY
Sending Money to Franklin County Jail
JPay is the listed route for money at the Franklin County Jail, and picking the New York Sheriff's listing, not the state prison down the road, is the step that matters. Connect with your loved one in minutes.
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Send Money to a Loved One in Franklin County Jail, NY
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Overview
JPay lists the Franklin County Sheriff’s jail in Malone, with Send Money, email and videograms, and a JPay kiosk at the jail. Choose Franklin County Sheriff’s Dept, NY in JPay, not Franklin Correctional Facility.
Quick Facts
- 1 JPay: Franklin County Sheriff's Dept, NY
- 2 Send Money online, in the app or at the jail kiosk
- 3 One JPay kiosk at the jail
- 4 Do not pick Franklin Correctional Facility, the state prison
- 5 Commissary products come from Trinity Services
- 6 Phone credit is ViaPath, not JPay
- 7 People housed out may need another jail's system
JPay
JPay lists the Franklin County Sheriff’s Dept, NY as a facility, with Send Money, email and videograms, and one JPay kiosk at the jail.
- Online or in the app: search for Franklin County Sheriff’s Dept, NY, then the person’s name.
- At the jail: the JPay kiosk.
JPay shows its fee before you confirm.
Check the Facility Name
Many states have a Franklin County. In JPay, pick Franklin County Sheriff’s Dept, NY, at 45 Bare Hill Road, Malone. Not Franklin Correctional Facility, which is the state prison and is listed separately under New York DOCCS.
What the Money Buys
The Sheriff’s 2025 annual report names Trinity Services as the commissary provider. People held can buy hygiene products, writing supplies and snacks.
If They Are Housed Out
Someone housed out in another county’s jail may need money sent through that jail’s system. Ask booking.
Phone Credit Is Separate
Calls run on ViaPath AdvancePay, not JPay.
What Money Does Not Send
Pigeonly sends printed photos and letters from your phone to the jail, the part of staying close a deposit does not cover.
Families Also Ask
2 of 2 questions
Q
Is Franklin Correctional Facility the same in JPay?
No. Franklin Correctional Facility is the state prison, listed under New York DOCCS. Pick Franklin County Sheriff's Dept, NY.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 1, 2026. Official source: franklincountyny.gov/departments/public_safety/sheriff_s_department/index.php ›