Monroe County Jail (Rochester, NY): Visiting, Mail & Contact | Pigeonly
Updated September 17, 2026
Verified from official government sources

Monroe County Jail, NY

Physical Address 130 S. Plymouth Avenue, Rochester, NY 14614

The largest county jail in New York outside New York City, run by the Monroe County Sheriff's Office from the Public Safety Building in downtown Rochester. It holds about 712 people on an average day, roughly seven in ten of them still waiting on a court outcome, and it publishes its roster as a daily PDF rather than a search tool.

Monroe County Jail
Monroe County Jail (Rochester, NY): Visiting, Mail & Contact

City

Rochester

County

Monroe County, New York

State

NY

Facility Type

County jail

Gender

Male and female

Capacity

1,217 beds, per the Monroe County Sheriff's Office

Custody Levels

Mostly pretrial, plus sentenced people and federal detainees

Operator

Monroe County Sheriff's Office

Address

130 S. Plymouth Avenue, Rochester, NY 14614

Phone

585-753-4178

i

Quick Facts

Rochester, New York, Not One of the Other Monroe Counties

  • 1 The jail sits at 130 S. Plymouth Avenue in downtown Rochester.
  • 2 Every published number for it starts with area code 585.
  • 3 The ID number you will need everywhere is called an MCJ number.
  • 4 Monroe County also runs a second site, the STAR Academy on East Henrietta Road.

A Photograph You Post Does Not Arrive as a Photograph

  • 1 Since September 3, 2021, photos that arrive by post are photocopied.
  • 2 The copy goes to your person and the original is kept in their property.
  • 3 Ten photographs per envelope is the published limit.
  • 4 Four named services are the only route that delivers an actual print.

Visits Are Booked a Week Out, on Matching Weekdays

  • 1 Six slots run Monday to Friday, starting at 8:15 AM and ending at 2:15 PM.
  • 2 A Monday booking is made the Monday before, and so on down the week.
  • 3 Two one hour visits a week, with two visitors plus two lap children.
  • 4 Arriving less than 30 minutes early cancels the visit.

Money Goes In Through a Kiosk, a Card or One Friday Window

  • 1 Access Corrections takes deposits online and on 1-866-345-1884.
  • 2 Lobby kiosks at both sites run 24 hours and take cash, but no coins.
  • 3 The staffed cash window at the jail is open Fridays only.
  • 4 Commissary and phone credit are two separate county funds.

Seven in Ten People Here Have Not Been Sentenced

  • 1 State data put the July 2026 average daily population at 712.
  • 2 493 of those were unsentenced and 108 were sentenced.
  • 3 63 were federal detainees held under a US Marshals agreement.
  • 4 The population is down about 22 percent year on year.

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Articles for This Facility

What You Need to Know

Monroe County: Public Resources See our sources ›

Monroe County does not run a search form. It publishes documents, rebuilt on weekday mornings and stamped with the time they were made. The roster is the one most families want: MCJ number, last name, first name, date of entry, running alphabetically. A second document, the census, carries charges, bail figures, courts and whether somebody is sentenced, and it runs to hundreds of pages. Both are read by eye rather than searched.

See the full breakdown
Monroe County Sheriff's Office: Jail Bureau See our sources ›

Six slots a day, Monday to Friday, booked a full week ahead on the matching weekday. Two one hour visits per person per week, two adult visitors plus two lap children under five. The detail that catches people is the entrance: visiting is next to the Hall of Justice and the county directs families to the Rochester City Court entrance, not to the jail itself. Arrive at least 30 minutes before the slot or it is cancelled.

See the full breakdown
Monroe County: Mail for Inmates See our sources ›

Letters go straight to the building, with the MCJ number on the envelope and nothing faster than ordinary post accepted. Photographs are the exception worth understanding before you send any: since September 2021 they are photocopied, the copy is delivered, and the original is held in property until release. Ten per envelope. Publications have to come direct from the publisher, and hardbound books are refused outright.

See the full breakdown
Monroe County Sheriff's Office: Jail Bureau See our sources ›

Access Corrections handles deposits online, through its app and on 1-866-345-1884 with bilingual agents around the clock. Lobby kiosks sit at both the jail and the STAR Academy, run 24 hours and take cash as well as cards, though not coins. The staffed cash window at the jail opens Fridays only, 8:00 AM to 3:00 PM. Commissary money and phone credit sit in two separate county funds.

See the full breakdown
Monroe County Legislature, Resolution 21-0050 See our sources ›

Securus Technologies is the vendor, listed for this jail under facility code 06892. Families set up a prepaid AdvanceConnect account, and the same system carries messaging and video. County legislators voted in March 2021 to make calls free to the people held here, unanimously. What nobody publishes is a current per-minute voice rate, so this guide gives you the video price the vendor does publish and stops there.

See the full breakdown

Families Also Ask

6 of 8 questions

Q

Is this the Monroe County in New York?

This guide covers Monroe County, New York, whose jail is at 130 S. Plymouth Avenue in downtown Rochester. There are Monroe Counties in Michigan, Indiana, Wisconsin, Pennsylvania, Georgia and Florida, and search results mix them together freely. Three quick checks settle it: the area code is 585, the ZIP is 14614, and the ID number is called an MCJ number.

Inmate Search
Q

What happens to a photo I put in an envelope?

It gets photocopied. Under a rule that took effect on September 3, 2021, a photograph arriving in ordinary mail at this jail is copied, the copy is handed to your person, and the original is stored in their property until release. The limit is ten photographs per envelope either way. If you want an actual print to reach them, the county names four services that do that instead.

Mail & Photos
Q

Where do I go for a visit?

Not to the jail's own door. The visiting area sits next to the Hall of Justice, and the county tells families to use the Rochester City Court entrance and then follow the signs in the lobby to Jail Visits. People who drive to 130 Plymouth Avenue looking for a jail entrance end up in the wrong building with a booked slot ticking away.

Visitation
Q

How far in advance is a visit booked here?

One week, and the day has to match. A Tuesday visit is booked the Tuesday before, a Thursday visit the Thursday before. Slots run at 8:15, 9:15, 10:15 and 11:15 in the morning and 1:15 and 2:15 in the afternoon, Monday to Friday. Booking is on 585-753-4000 or through the county's own online request form.

Visitation
Q

Is there a searchable list of who is in the jail?

No. Monroe County publishes PDF documents rather than a search box, and they are regenerated on weekday mornings. The roster gives you four columns: MCJ number, last name, first name and date of entry. You read down it by eye. A separate census document carries charges, bail and custody status and runs to hundreds of pages.

Inmate Search
Q

Why does the money window only open on Fridays?

That is what the county publishes. The staffed cash drop-off at the jail runs Fridays from 8:00 AM to 3:00 PM and no other day. The lobby kiosks are the way around it: they sit at both the jail and the STAR Academy, run 24 hours, and take cash as well as cards. They do not take coins.

Send Money
Q

Do calls from this jail cost anything?

Monroe County legislators voted in March 2021 to contract with Securus Technologies for calls at no cost to people held in the jail, and the vote was 28 to nothing. No county document since then confirms that is still how it works, and neither the county nor the vendor publishes a per-minute voice rate. We are not going to print a price we cannot source.

Phone Calls
Q

If I pay bail by card, who gets the refund?

The defendant does, not you. The county states this in capital letters on its own payment page: the funds become the property of the defendant, and any refund of bail by the court is made to the defendant. That holds no matter whose card paid. Bail questions go to 585-753-4182.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 17, 2026. Official source: monroecountysheriff-ny.gov/our-bureaus/jail-bureau ›