Q
Is this the Monroe County in New York?
This guide covers Monroe County, New York, whose jail is at 130 S. Plymouth Avenue in downtown Rochester. There are Monroe Counties in Michigan, Indiana, Wisconsin, Pennsylvania, Georgia and Florida, and search results mix them together freely. Three quick checks settle it: the area code is 585, the ZIP is 14614, and the ID number is called an MCJ number.
Inmate Search
Q
What happens to a photo I put in an envelope?
It gets photocopied. Under a rule that took effect on September 3, 2021, a photograph arriving in ordinary mail at this jail is copied, the copy is handed to your person, and the original is stored in their property until release. The limit is ten photographs per envelope either way. If you want an actual print to reach them, the county names four services that do that instead.
Mail & Photos
Q
Where do I go for a visit?
Not to the jail's own door. The visiting area sits next to the Hall of Justice, and the county tells families to use the Rochester City Court entrance and then follow the signs in the lobby to Jail Visits. People who drive to 130 Plymouth Avenue looking for a jail entrance end up in the wrong building with a booked slot ticking away.
Visitation
Q
How far in advance is a visit booked here?
One week, and the day has to match. A Tuesday visit is booked the Tuesday before, a Thursday visit the Thursday before. Slots run at 8:15, 9:15, 10:15 and 11:15 in the morning and 1:15 and 2:15 in the afternoon, Monday to Friday. Booking is on 585-753-4000 or through the county's own online request form.
Visitation
Q
Is there a searchable list of who is in the jail?
No. Monroe County publishes PDF documents rather than a search box, and they are regenerated on weekday mornings. The roster gives you four columns: MCJ number, last name, first name and date of entry. You read down it by eye. A separate census document carries charges, bail and custody status and runs to hundreds of pages.
Inmate Search
Q
Why does the money window only open on Fridays?
That is what the county publishes. The staffed cash drop-off at the jail runs Fridays from 8:00 AM to 3:00 PM and no other day. The lobby kiosks are the way around it: they sit at both the jail and the STAR Academy, run 24 hours, and take cash as well as cards. They do not take coins.
Send Money
Q
Do calls from this jail cost anything?
Monroe County legislators voted in March 2021 to contract with Securus Technologies for calls at no cost to people held in the jail, and the vote was 28 to nothing. No county document since then confirms that is still how it works, and neither the county nor the vendor publishes a per-minute voice rate. We are not going to print a price we cannot source.
Phone Calls
Q
If I pay bail by card, who gets the refund?
The defendant does, not you. The county states this in capital letters on its own payment page: the funds become the property of the defendant, and any refund of bail by the court is made to the defendant. That holds no matter whose card paid. Bail questions go to 585-753-4182.
Visitation