How to Address It
John Smith, 12A3456
Queensboro Correctional Facility
47-04 Van Dam Street
Long Island City, NY 11101-3081
Name and DIN together on the first line. The DIN is the Department Identification Number the state lookup returns, and mail without one cannot be sorted to a person.
No Post Box to Look For
Most New York prisons publish a P.O. Box. Queensboro does not. NYSDOCCS lists the address as 47-04 Van Dam Street, Long Island City, NY 11101-3081, and that street address is where letters go. Keep the full ZIP, 11101-3081.
Do not add a box. There is not one to add.
Not a Rikers Address
Queensboro is in the city but not part of the city’s jail system. Rikers Island and the borough jails are run by the New York City Department of Correction, with their own addresses and mail rules. Someone at Queensboro is in state custody, and their mail follows the state rules below.
What the Envelope Needs
- Full name and DIN on the first line
- 47-04 Van Dam Street, then Long Island City, NY 11101-3081
- Your full return address, in the top left corner
- Nothing else written on the outside
A letter with no return address is treated as contraband and is not delivered. That is the department’s own wording and it holds statewide.
The Paper Arrives
Mail at Queensboro is opened and inspected at the prison and then handed over. Your envelope, your handwriting, your paper.
Many New York county jails now route personal mail to a scanning centre and deliver it as an image on a tablet. State prisons do not.
What the Mailroom Refuses
Published by the department and applying statewide.
| Refused | Note |
|---|
| Polaroid photographs | The format itself, whatever the picture shows |
| Nude photographs | |
| Postage stamps | Do not enclose stamps for a reply |
| Letters from other people | Third-party mail, with an exception for children |
| Tape, glue or paste | Including on newspaper clippings |
| Cash, checks, money orders | Covered below |
There is also a paper limit: five pages of printed or photocopied material per letter, with newspaper clippings counting one page each. Legal papers for an active case can exceed it only with the Superintendent’s written permission, obtained in advance, and no more than once every four months.
Photographs
Ordinary printed photographs get through and they are the best thing you can put in an envelope.
Polaroids do not, anywhere in New York, because of the format and not the picture. An instant print has a thick backing that can conceal things, so the category is excluded.
Order prints from a photo service or print them at home on ordinary photo paper, and keep writing on the back to a name and a date.
Money Goes to Miami
Nothing financial goes in the envelope. The inspection is looking for exactly that.
Deposits go to the JPay lockbox, PO Box 531190, Miami, Florida 33153, with a JPay deposit slip, capped at $999.99 per money order and free by post. On a visit day the lockbox inside Queensboro takes $50 in cash a day in total.
Packages Come From Vendors
Families cannot post or carry packages in. Everything arrives directly from an approved vendor by USPS, FedEx or UPS.
The allowance is two non-food packages a year and three food packages a month, food capped at a combined 40 pounds. The department publishes a disapproved vendor list and Directive #4911 carries the detail.
Legal Mail Runs Separately
Mail from a lawyer or a court is privileged under Directive #4421, and it is opened in front of the person it is addressed to, not in the mailroom.
A family member cannot send ordinary mail under a legal label. Trying it puts the letter at risk instead of speeding it up.
Between the Visits
Queensboro allows one afternoon visit a week, so for most of the week the post and the phone are the contact.
Pigeonly prints and sends letters and photos to Queensboro with 47-04 Van Dam Street, the full ZIP and the DIN already in place.