Suffolk names a phone vendor and stops, so the only published detail for this facility comes from the vendor side under code 06704. Create your phone account in minutes.
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Suffolk County names Securus Technologies for inmate telephone service and publishes not one thing beyond that. No setup steps, no rates, no call limits, no monitoring policy. Everything useful on this page comes from the vendor side, where Riverhead has a facility code and a published price list for written messages.
Securus Technologies. A link to the vendor’s site. That is all of it.
There is no account creation guidance, no per-minute rate, no maximum call length, no monitoring or recording policy, nothing on blocking a number and nothing on international calls. We checked the Sheriff’s complete 80 page site index and the county’s own material.
The vendor side is no better for voice: it publishes no Suffolk County facility listing and no Suffolk rate, and its rate lookup requires a login.
So for phone calls specifically, this page can tell you who runs them and not what they cost. Ask when you open the account. That is the only moment the figure becomes visible.
The family side is a prepaid AdvanceConnect account, funded ahead of time and tied to the phone number the calls will reach. Ask for it by name.
If a page tells you to open a ConnectNetwork or GettingOut account for Suffolk County, it is wrong. We read the full New York facility directory on that system, which runs alphabetically from Steuben through Sullivan to Tioga, and Suffolk is not in it. Also confirmed absent: TouchPay, ICSolutions, Smart Communications and TextBehind.
JPay, part of the same group as Securus, lists Riverhead under facility code 06704 with one incarcerated individual kiosk inside, and three services: money transfer, email, and outbound email.
Written messages are the one thing here with published prices:
| What | Price |
|---|---|
| Stamps, five | 1 dollar 25 |
| Stamps, fifty | 12 dollars 50 |
| A message your person sends you | 25 cents |
A stamp buys a message. Buying in bulk brings the unit price down slightly, from 25 cents to as little as 25 cents flat at the top bundle, so the saving is in convenience rather than money.
Video products appear in the pricing blocks on these vendor pages without a linked service row, so we are not going to tell you video messaging works here. Treat video as unconfirmed at this facility.
Worth weighing up at Suffolk specifically, because the visiting process has more friction than most.
To visit you need: an online Guest Registration, a six digit identification number the county publishes nowhere, a telephone reservation, and a day that is not a Sunday or a Monday.
To send a message you need a stamp. No approval, no registration, no number you have to chase.
For a family in the first days after an arrest, that difference is the whole thing. The message can also be how you ask your person for the six digit number the visiting process depends on.
Small thing, real consequence. Riverhead is 06704 and Yaphank is 06705 in the vendor’s system.
Worth double checking which one you have selected, because Suffolk’s two jails are listed separately there even though the county publishes one set of rules for both. And be aware that the vendor’s Yaphank page carries Riverhead’s street address, which is an error on their side. Take facility addresses from the county, not from a vendor listing.
Billing and account problems go to the vendor directly rather than through the county.
6 of 8 questions
Securus Technologies. Suffolk County names the vendor and links its site and publishes nothing else, so there are no county-published setup steps, rates, call limits or monitoring policies for either of its jails.
Phone CallsNeither Suffolk County nor the vendor publishes a rate for this facility. The vendor has no Suffolk listing at all and its rate tool needs a login. Ask when you open the account, which is the only reliable moment to find out. We are not reprinting a figure from a directory site.
Phone CallsOpen a prepaid AdvanceConnect account with Securus Technologies, tied to the number the calls will come to, and fund it in advance. Ask for that product by name, because it is the family-side one.
Phone CallsYes, and this is where the published prices are. JPay lists Riverhead under facility code 06704 with a kiosk inside. Messages are bought as stamps, five for 1 dollar 25 up to fifty for 12 dollars 50, and a message your person sends out costs 25 cents. No approval process is involved.
Phone CallsFor a first contact, often yes. Visiting here needs an online registration, a six digit number the county publishes nowhere, a phone reservation and a day that is not Sunday or Monday. A message needs a stamp. It is also how you can ask your person for the number the visiting process depends on.
Phone CallsNo. We read the full New York facility directory on that system and Suffolk is absent from it entirely, with the list running from Steuben through Sullivan to Tioga. TouchPay, ICSolutions, Smart Communications and TextBehind are all absent too. Any page telling you to set up a ConnectNetwork account for Suffolk is wrong.
Phone CallsIt is Riverhead's identifier in the vendor's system. Yaphank is 06705. The two Suffolk jails are listed separately there even though the county publishes one set of rules for both, so it is worth checking which one you have selected. Note also that the vendor's Yaphank page carries Riverhead's address, which is their error.
Phone CallsUnconfirmed. Video products appear in the pricing blocks on the vendor's Suffolk pages but without a linked service row, which is not enough evidence to say the service runs at this facility. We would rather flag that than have you pay for something that may not be available here.
Phone CallsDeposits run through a different product in the same group.
View ArticleEmail is how you ask for the number that form needs.
View ArticleCheck the building before trusting a vendor address.
View ArticlePost works too, and the address covers both jails.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 17, 2026. Official source: suffolkcountysheriffsoffice.com/inmate-mail-phone-and-resources ›