Westchester County Jail (Valhalla, NY): Visiting, Mail & Contact | Pigeonly
Updated September 18, 2026
Verified from official government sources

Westchester County Jail, NY

Physical Address Grasslands Campus, Valhalla, NY 10595

The Westchester County Department of Correction runs a single 21 acre campus at Grasslands in Valhalla, holding a Jail Division, a Penitentiary Division and a Women's Unit under one address. Established in 1969, it is the county's largest criminal justice agency and the only large local jail in New York State accredited by both the American Correctional Association and the National Commission on Correctional Health Care.

Westchester County Jail
Westchester County Jail (Valhalla, NY): Visiting, Mail & Contact

City

Valhalla

County

Westchester County, New York

State

NY

Facility Type

County jail

Gender

Male and female, 18 and older

Custody Levels

Pretrial, sentences of one year or less, parole violators, and federal defendants from the Southern District of New York

Operator

Westchester County Department of Correction

Address

Grasslands Campus, Valhalla, NY 10595

Phone

914-231-1000

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Quick Facts

Three Divisions, One Address

  • 1 The Grasslands Campus in Valhalla covers 21 acres.
  • 2 It holds a Jail Division, a Penitentiary Division and a Women's Unit.
  • 3 All three share one mailing address and one set of visiting rules.
  • 4 A separate Transportation Unit works out of the courthouse in White Plains.

Mail Goes to a PO Box, Not the Campus

  • 1 The published address is PO Box 10, Valhalla, New York 10595.
  • 2 A direct print service takes colour photos, letters and cards online.
  • 3 Photos are capped at 12, and Polaroid and Fuji prints are refused.
  • 4 Ink has to be blue or black, on white paper only.

Not Everyone Appears in the Lookup

  • 1 The county states some people are withheld for security reasons.
  • 2 It also withholds by type of person held.
  • 3 So an empty result is not proof somebody is not there.
  • 4 The information line on 914-231-1000 can confirm by phone.

Money and Packages Run on Different Clocks

  • 1 TouchPay kiosks in the jail lobby run Monday to Friday, 9 AM to 9 PM.
  • 2 The TouchPay website takes deposits at any hour.
  • 3 Packages are taken 9 to 10:45 AM and 1:30 to 4:30 PM.
  • 4 The package window closes between 10:45 AM and 1:30 PM.

Accredited Twice Over

  • 1 The only large local jail in New York State dually accredited.
  • 2 Accredited by the American Correctional Association.
  • 3 Also by the National Commission on Correctional Health Care.
  • 4 The first local agency in the state to meet federal PREA standards.

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Articles for This Facility

What You Need to Know

Westchester County Department of Correction: Frequently Asked Questions See our sources ›

Westchester runs a genuine name search with first name, last name, partial matching, alias inclusion and date of birth filtering, which is better than most county tools. The catch is published by the county itself: not everyone in custody appears, and people can be withheld for security reasons or by the type of person held. That makes the phone line the more reliable answer when a search comes back empty.

See the full breakdown
Westchester County Department of Correction: Visiting and Communication See our sources ›

Visits run seven days a week in six fixed one hour slots, all booked in advance by telephone on a line that only answers weekday mornings. Two one hour visits a week, of which at most one can fall at a weekend. Weekend and Monday visits all close at 1 PM on the preceding Friday, and processing shuts 30 minutes after a slot begins whatever time the visit itself ends. Attorneys and other professionals work to a separate walk-up schedule.

See the full breakdown
Westchester County Department of Correction: Amended Mail Policy See our sources ›

Everything goes to one post office box in Valhalla, and the county publishes a long list of what stops a letter reaching the person it is addressed to. White paper only, blue or black ink only, no crayon, markers, gel pen, lipstick, glitter, laminate or musical cards. Photos are capped at twelve, and instant prints are refused outright.

See the full breakdown
Westchester County Department of Correction: Frequently Asked Questions See our sources ›

Money runs through TouchPay, at kiosks in the jail lobby on weekday hours or through the website at any hour, and commissary gifts run separately through iCare. Packages have their own window, split around a closure in the middle of the day. Bail is a third system again, taken in cash or on a card around the clock.

See the full breakdown
Westchester County Department of Correction: Inmate Phone System Info See our sources ›

Calls come out of the jail collect, so an AdvancePay account on the family's side is what makes them possible. Nobody can call in, and the county states that residents cannot receive calls or messages at all. There is also a published form for households that want the calls to stop, which is rarer to see written down than it should be.

See the full breakdown

Families Also Ask

6 of 10 questions

Q

What are the visiting hours at the Westchester County Jail?

Visits run Monday through Sunday in six one hour slots, starting at 9:10, 10:20, 11:30, 1:15, 2:30 and 3:45. Every one is booked in advance on 914-231-4116, and that line only answers weekdays between 9 AM and 1 PM. You get two one hour visits a week with at most one at a weekend.

Visitation
Q

Which visits close at the Friday deadline?

Saturday, Sunday and Monday, all three. They must be scheduled no later than 1 PM on the preceding Friday. Monday being in that group is the part families miss, and it means somebody taken into custody on a Friday afternoon cannot be visited until Tuesday.

Visitation
Q

Is the Westchester County Jail one place or three?

One campus with three divisions. The Department of Correction runs a 21 acre site at Grasslands in Valhalla holding a Jail Division, a Penitentiary Division and a Women's Unit, plus headquarters, a training centre and a maintenance building. For families it works as one place: one mailing address, one visiting policy, one phone vendor and one deposit system.

Visitation
Q

Who is held at the Westchester County Jail?

Men and women aged 18 and over. That covers people awaiting trial in Westchester County criminal courts, people serving sentences of a year or less, parole violators, and federal defendants with cases pending in the Southern District of New York. That last group is unusual for a county jail.

Visitation
Q

Where do I send mail?

To the person's name at PO Box 10, Valhalla, New York 10595. The county also runs a direct print service at westchestercountymail.com for colour photos, letters and greeting cards sent from a computer. Both routes are published by the Department of Correction itself.

Mail & Photos
Q

Why can I not find someone in the inmate lookup?

Because the county does not put everyone in it. Its own guidance says that for security reasons, or depending on the type of person held, someone may not appear at all. That makes an empty result genuinely uninformative here. The information line on 914-231-1000 can confirm custody, bail status and bail amount by phone.

Inmate Search
Q

How do I put money on someone's account?

TouchPay, two ways. There are kiosks in the jail lobby serving both male and female residents, Monday to Friday from 9 AM to 9 PM, and the TouchPay website takes major credit cards at any hour. You need valid photo identification to leave money or property in person.

Send Money
Q

Can I call in and speak to someone being held?

No. The county states plainly that residents cannot receive phone calls or messages. Calls only go outward to a number you have set up to accept them. If there is an emergency or a death in the family, the route is to contact the shift supervisor.

Phone Calls
Q

Can I drop off a package?

Yes, on a narrower schedule than most people expect. Packages for both male and female residents are taken Monday to Friday, 9 to 10:45 AM and 1:30 to 4:30 PM, and the window is shut between 10:45 and 1:30. The county publishes separate acceptable items lists for male and female residents.

Mail & Photos
Q

How do I post bail?

At the jail it is cash in United States currency or a major credit card, nothing else, and it can be done 24 hours a day, seven days a week. Bail can also be posted online or by phone with a major credit card. Any other form of payment has to go through the court of record instead.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 18, 2026. Official source: correction.westchestercountyny.gov ›