Phone Calls at FCI Elkton

FCI Elkton uses TRUFONE. The inmate adds your number to their approved call list. Charges deduct from their commissary account. CorrLinks email is also available.

Overview

FCI Elkton uses TRUFONE, the BOP’s inmate phone system. Inmates dial out from housing unit phones during scheduled call times. You do not need to open a separate account. The inmate must add your phone number to their approved call list. Call charges deduct directly from the inmate’s commissary account. You can also communicate via CorrLinks, the BOP’s monitored email system. All calls and messages are recorded and monitored.

Quick Facts

Phone system: TRUFONE (BOP). The inmate initiates all calls.
The inmate must add your number to their approved call list through their case manager or TRULINCS terminal.
Call charges deduct from the inmate's commissary account. You do not prepay.
All calls are recorded and monitored by BOP staff.
You cannot call in and be connected to a specific inmate.
Email is available through CorrLinks at corrlinks.com.
As of April 2026, FCC caps interstate calls from federal prisons at $0.11 per minute.

How TRUFONE Works

TRUFONE is the BOP’s phone system used at every federal facility. Inmates initiate calls from phones in their housing unit during scheduled phone times. You cannot call in and be connected to a specific inmate.

For you to receive calls, the inmate must first add your phone number to their approved call list. They do this through the TRULINCS system (the inmate computer system at BOP facilities) or by submitting a request to their unit team. The BOP reviews new numbers before calls are allowed.

Once your number is approved, the inmate can call you directly. Charges deduct from their commissary account automatically with each call. You do not need to prepay or open an account.

Getting Your Number Approved

Ask the inmate to add your number through TRULINCS or by submitting a call list update to their unit team. Approval typically takes a few days. Numbers can be blocked if associated with prior incidents or BOP policy violations.

Call Rates

As of April 2026, FCC rate caps limit interstate calls from federal prisons to $0.11 per minute. This rate applies to calls from FCI Elkton. In-state rates may differ. Call charges deduct from the inmate’s commissary account.

All Calls Are Monitored

BOP calls are recorded and monitored. Do not discuss anything you would not want staff or law enforcement to hear. There is no expectation of privacy on TRUFONE calls.

Attorney-client calls have a separate privileged process. The inmate’s attorney must contact the facility at (330) 420-6200 to arrange confidential legal calls.

Email via CorrLinks

CorrLinks is the BOP’s monitored email system. To use it:

Go to corrlinks.com and create a free account using your email address.
Wait for the inmate to send you an invitation through the TRULINCS terminal at the facility.
Accept the invitation in your CorrLinks inbox.
Once connected, you can send and receive messages.

Messages are reviewed by BOP staff before delivery. There is typically a small per-message fee charged to the inmate’s account. CorrLinks is not real-time. Think of it as monitored email, not instant messaging.

Troubleshooting

If you are not receiving calls:

Confirm the inmate has added your number to their approved call list.
Verify that your carrier does not block calls from correctional facilities. Some carriers do.
Ask the inmate to check their TRULINCS account for any blocks or errors on your number.
Call the facility at (330) 420-6200 for help with facility-side issues.

Families Also Ask

6 of 10 questions

What phone system does FCI Elkton use?

TRUFONE, the BOP's inmate calling system. The inmate initiates all calls. You do not set up a prepaid account.

Phone Calls

How do I receive calls from FCI Elkton?

The inmate must add your phone number to their approved call list through TRULINCS or their unit team. Once approved, the inmate can call you directly. Charges deduct from their commissary account.

Phone Calls

Do I need to set up an account to receive calls?

No. You do not need a prepaid account. The inmate pays for calls from their commissary account. Your number needs to be on their approved call list.

Phone Calls

How much do calls from FCI Elkton cost?

As of April 2026, FCC caps limit interstate calls from federal prisons to $0.11 per minute. Charges come from the inmate's commissary account.

Phone Calls

Can I call in and speak to an inmate?

No. Inmates initiate all outbound calls. You cannot call in and be connected to a specific person.

Phone Calls

Are calls from FCI Elkton recorded?

Yes. All BOP calls are recorded and monitored by staff. There is no privacy on TRUFONE calls.

Phone Calls

Why isn't the inmate calling me?

Possible reasons: your number isn't on their approved call list, their commissary account has no funds, calls are restricted in their unit, or your carrier blocks correctional facility calls. Contact the facility at (330) 420-6200.

Phone Calls

What is CorrLinks?

CorrLinks is the BOP's monitored email system. Create an account at corrlinks.com, then wait for the inmate to send you an invitation through TRULINCS. Once connected, you can exchange messages.

Phone Calls

Is CorrLinks real-time messaging?

No. CorrLinks is monitored email. Messages are reviewed before delivery, so there is a delay. It is not a live chat system.

Phone Calls

How do I arrange a confidential attorney call?

The inmate's attorney must contact FCI Elkton at (330) 420-6200 to arrange privileged legal calls. These follow a separate process from regular TRUFONE calls.

Phone Calls