Phone Calls at Scioto County Jail

IC Solutions handles calls and video visits at Scioto County Jail. Register at icsolutions.com and set up an account to receive calls or schedule a video visit from home.

Overview

Scioto County Jail uses IC Solutions for inmate phone calls and video visitation. To receive calls from an inmate or join a video session from home, you need an IC Solutions account at icsolutions.com. Inmates can make collect calls or use the account system. All calls and video sessions are recorded and monitored. You cannot call in to reach a specific inmate.

Quick Facts

Phone and video provider: IC Solutions. Website: icsolutions.com.
Register at icsolutions.com to receive calls or schedule offsite video visits.
Collect calls to landlines are available. For cell phones, set up an IC Solutions account.
All calls are recorded and monitored.
You cannot call in to reach a specific inmate. All calls are initiated from inside the facility.
For video visits, see the full schedule in the Visitation guide.
Contact IC Solutions support through icsolutions.com for billing or account issues.

How Phone Calls Work at Scioto County Jail

IC Solutions handles all inmate phone calls and video visits at Scioto County Jail. Inmates dial out from housing unit phones. You cannot call in and ask to speak to a specific person.

Calls can be billed two ways:

Collect calls: Billed to your landline. Check with your phone carrier to confirm it accepts collect calls from correctional facilities. Most cell phone plans do not.
IC Solutions account: Create a prepaid account at icsolutions.com, register your number, and fund it. This works for both cell phones and landlines.

Setting Up an IC Solutions Account

Go to icsolutions.com and create a free account.
Register the phone number you want to receive calls on.
Fund your account with a credit or debit card.

Once funded, calls from Scioto County Jail will route to your registered number and deduct from your balance. Call rates vary. Log in to icsolutions.com to see current pricing for calls from this facility.

As of April 2026, FCC rate caps limit interstate calls from county jails to $0.18 per minute. Local and in-state rates may differ. Confirm current rates on the IC Solutions platform.

IC Solutions and Video Visits

Your IC Solutions account also covers scheduled video visits from home. See the Visitation guide for the full schedule and how to book a session. Offsite video visits are fee-based and not refundable if lost due to connectivity issues on your end.

All Calls Are Monitored

All phone calls and video sessions are recorded and monitored by jail staff. Do not discuss anything you would not want jail staff to hear. Legal calls to attorneys may have a separate arrangement. Contact the jail at (740) 355-8277 to ask about confidential legal call procedures.

Troubleshooting

If calls aren’t connecting:

Confirm your number is registered in your IC Solutions account.
Confirm your account has a positive balance.
Check whether your phone carrier blocks calls from correctional facilities.
Contact IC Solutions support through icsolutions.com.
Call the jail at (740) 355-8277 to check for facility-side issues.

Families Also Ask

6 of 8 questions

What phone service does Scioto County Jail use?

IC Solutions. Register at icsolutions.com to receive calls or schedule offsite video visits. IC Solutions handles both phone calls and video visitation for this facility.

Phone Calls

How do I receive a call from Scioto County Jail?

Create an account at icsolutions.com, register your phone number, and fund the account. The inmate initiates calls from housing unit phones. You cannot call in.

Phone Calls

Can the inmate call my cell phone?

Yes, if you have an IC Solutions account at icsolutions.com with your cell number registered and funds available. Standard collect calls typically don't work on cell phones.

Phone Calls

How much do calls from Scioto County Jail cost?

Rates vary by call type and distance. As of April 2026, FCC caps limit interstate calls from county jails to $0.18 per minute. Log in to icsolutions.com to see current rates for this facility.

Phone Calls

Are calls from Scioto County Jail recorded?

Yes. All phone calls and video sessions are recorded and monitored by jail staff.

Phone Calls

Can I call in to speak to an inmate?

No. Inmates initiate all outbound calls. You cannot call in and be connected to a specific inmate.

Phone Calls

Why isn't my call connecting?

Check that your number is registered in your IC Solutions account and that your account has funds. Some carriers block calls from correctional facilities. Contact IC Solutions support or call (740) 355-8277.

Phone Calls

Does IC Solutions also handle video visits?

Yes. The same IC Solutions account covers both phone calls and scheduled video visits from home. See the Visitation guide for the full schedule and booking steps.

Phone Calls