Visitation at Stark County Jail

How Video Visitation Works

Stark County Jail uses IC Solutions for all inmate visits. You connect in two ways:

Onsite: Come to the jail at 4500 Atlantic Blvd NE, Canton, OH 44705 and use the video terminal in the visitation area. Onsite visits are available Tuesday through Friday during the windows below. Bring your state-issued photo ID.

Offsite: Connect from your home computer, Android phone, or iPhone/iPad using the ICS Mobile app. Offsite visits are available Monday through Friday, 8:00 AM to 8:00 PM, and are fee-based. Internet connectivity issues on your end are not refunded.

Step 1: Register at icsolutions.com

All visitors must register at icsolutions.com before scheduling. Registration is free.

You’ll need your contact information and the inmate’s name and facility. Your account goes through a background check. Allow time for approval before your first visit.

Step 2: Download the App (Offsite Only)

If visiting from home, download and test the ICS Mobile app before scheduling:

• Android: search “ICS MOBILE” on Google Play
• iOS: search “ICSolutions” on the Apple App Store

Test your camera and microphone before booking.

Step 3: Book at Least 24 Hours in Advance

Log in to icsolutions.com and select an available time slot for Stark County Jail. All visits must be booked at least 24 hours before the session.

Visit Schedule

Onsite visits (at the facility):

Day	Hours
Tuesday	8:00 AM to 11:00 AM / 12:00 PM to 4:00 PM
Wednesday	8:00 AM to 11:00 AM / 12:00 PM to 4:00 PM
Thursday	8:00 AM to 11:00 AM / 12:00 PM to 4:00 PM
Friday	8:00 AM to 11:00 AM / 12:00 PM to 4:00 PM

Offsite visits (from home device):

Day	Hours
Monday through Friday	8:00 AM to 8:00 PM

Call (330) 430-3850 to confirm current hours, as schedules may change around holidays.

Visit Limits

• Each inmate receives one 30-minute session per week.
• Up to two visitors per session, including minors.

ID Requirements

Bring a valid state-issued photo ID for onsite visits. A driver’s license or state ID card is accepted.

All Visits Are Monitored

All video sessions are recorded and monitored by jail staff. Do not discuss anything you would not want staff to hear. For attorney-client or professional visits, call (330) 430-3800 to ask about separate arrangements.

Getting to Stark County Jail

Stark County Jail is at 4500 Atlantic Blvd NE, Canton, OH 44705. Canton is in northeast Ohio, about 60 miles south of Cleveland via I-77. Parking is available at the facility.