Commissary and phone/video funds use two separate accounts.
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Philadelphia’s prison system splits money into two separate accounts: Access Corrections handles commissary deposits, while GettingOut handles funds for phone calls, video visits, and messaging. Money orders and certified checks can also be mailed directly to PICC, but cash and personal checks aren’t accepted through any method.
Commissary money (for snacks, hygiene items, and stationery) goes through Access Corrections. Phone calls, video visits, and messaging use a completely separate account through GettingOut. Decide which one you’re funding before you start, since they’re not interchangeable.
Go to accesscorrections.com and set up an online deposit using a credit or debit card. You’ll need the incarcerated person’s name and PPN (identification) number.
Go to gettingout.com/deposit to fund phone calls, video visits, and messaging separately from commissary. This is also where you’d manage tablet entertainment funds if applicable.
Money orders and certified checks are sent directly to PICC instead of through Access Corrections or GettingOut. Address it with the inmate’s name, PPN number, and PICC’s facility address. Cash and personal checks aren’t accepted by mail or any other method.
Philadelphia’s Department of Prisons doesn’t publish specific fees, deposit limits, or processing times for either Access Corrections or GettingOut on its official site. Confirm current details directly with each vendor before sending a deposit.
Double-check the inmate’s name and PPN number are entered correctly, since this is the most common reason a deposit doesn’t go through. For GettingOut refund requests, write to ViaPath Technologies, ATTN: Refund Request, PO Box 95, Lake Butler, FL 32054-9901, and follow up at 866-640-5445 (Monday-Friday, 7 AM-3:30 PM ET) if you haven’t heard back within 30 days.
If the person you’re sending money to is transferred out of PICC to another Philadelphia Department of Prisons facility, confirm their new location through the Incarcerated Person Locator before sending anything further. If they’re transferred into PA DOC state custody, the money system changes entirely, since state prisons use JPay instead of Access Corrections or GettingOut.
If this is your first time using Access Corrections or GettingOut, expect to create a separate account with each platform, since they’re run by different vendors. Have the inmate’s full name and PPN number ready, along with a valid credit or debit card, before you start.
If the person is released or transferred with money left in either account, ask Philadelphia’s Department of Prisons or the specific vendor how that balance is handled, refunded, transferred, or issued as a check. This isn’t detailed on the official page.
If the person owes court-ordered fines or restitution, ask whether a portion of a commissary deposit is deducted automatically before it becomes spendable. This isn’t published on Philadelphia’s Department of Prisons page, so a deposit that looks smaller than expected on the receiving end may be explained by this.
6 of 10 questions
Commissary deposits go through Access Corrections online. Phone, video, and messaging funds go through a separate GettingOut account. Money orders and certified checks are mailed directly to the facility.
Send MoneyNo, they're separate. Access Corrections handles commissary, and GettingOut handles phone, video, and messaging funds independently.
Send MoneyNo, cash and personal checks aren't accepted through any method.
Send MoneyPhiladelphia's Department of Prisons doesn't publish specific deposit limits or fees online. Confirm current details directly with Access Corrections or GettingOut.
Send MoneyConfirm the inmate's name and PPN number are entered correctly. For GettingOut refund issues, write to ViaPath Technologies, ATTN: Refund Request, PO Box 95, Lake Butler, FL 32054-9901, or call 866-640-5445.
Send MoneyYes, money orders and certified checks are sent directly to the facility, unlike personal mail which goes through a separate mail processing system.
Send MoneyYes, they're run by different vendors, so expect to create an account with each one if you're funding both commissary and phone/video.
Send MoneyThis isn't detailed on the official page. Ask Philadelphia's Department of Prisons or the vendor how a remaining balance is handled.
Send MoneyThis isn't published for PICC. Ask whether owed restitution or fines are automatically deducted before a deposit becomes spendable.
Send MoneyYes. A transfer into PA DOC custody means switching to JPay, the system Pennsylvania's state prisons use, instead of Access Corrections or GettingOut.
Send MoneyConfirm the correct name and PPN number before sending money.
View ArticlePlan a visit once your deposit is set up.
View ArticleFund your phone account through the same GettingOut system.
View ArticleSend letters and photos alongside your deposit.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 13, 2026.