Phone Calls at Alvin S. Glenn Detention Center

Why This Page Doesn’t Name a Provider

Richland County’s official Detention Center page is thorough on visitation, money deposits, and mail rules, but it doesn’t mention a phone service provider, per-minute rate, or setup instructions anywhere. Instead of guessing based on what’s common at other South Carolina jails, this guide tells you exactly what to ask when you call.

What to Ask When You Call

Call (803) 576-3201 and ask:

• Which phone provider does the facility use?
• Can I receive collect calls, or do I need a prepaid account?
• If prepaid, how do I set one up, and what’s the current per-minute rate?
• Are there specific hours when phone access is available?
• Are calls monitored or recorded? (Standard practice at nearly every facility, but worth confirming.)
• Is phone credit funded through the same McDaniel Supply Company account as commissary, or a separate one?

What’s Common Elsewhere in South Carolina, for Context

Many South Carolina county jails contract with providers like GTL/ConnectNetwork, Securus, or ICSolutions for inmate calling. This is general background to help you understand the type of system you’re likely dealing with, not a confirmed fact about Alvin S. Glenn specifically. Once you call and get the actual provider name, you can look up that provider’s account setup process directly.

If You’re Having Trouble Receiving a Call

If someone tries to call you and it doesn’t go through, check first whether your phone plan or carrier blocks unregistered collect calls, a common reason calls fail to connect from correctional facilities. If that’s not the issue, call the facility to ask whether an account or PIN needs to be set up on your end first.