Phone Calls at Livesay Correctional Institution

How the Phone System Works

SCDC uses GTL/ConnectNetwork statewide for inmate calling, including at Livesay. Calls are billed at a flat rate of 5.5 cents per minute to any U.S. number, regardless of distance. To receive calls, set up an AdvancePay prepaid account instead of paying by the call.

Setting Up an AdvancePay Account

Create an account at ConnectNetwork.com with your phone number. Once set up, add funds online, by phone, or in cash at participating retailers including Walmart, Kroger, and ACE Cash Express. The inmate calls your number, and the call draws down your AdvancePay balance at the flat per-minute rate.

No Overnight Phone Curfew at Livesay

Effective Oct. 27, 2025, SCDC restricts phone access for medium and close custody male inmates to 6 a.m. through 11:30 p.m. Livesay houses only minimum-custody inmates (“A” Camp Minimum-Out and “B” Camp Minimum-In), so this curfew does not apply here. If a call doesn’t come through overnight, the curfew isn’t the reason, check other possible causes below.

Calls Are Monitored and Recorded

As at virtually every correctional facility, calls placed through GTL/ConnectNetwork at Livesay are monitored and recorded, with the standard exception of properly registered attorney-client calls. Assume any call is being recorded unless told otherwise.

Rates and Call Limits

The 5.5 cents per minute rate applies statewide across SCDC institutions. Call length limits, if any, are set at the institution’s discretion, ask when you set up your account or call Livesay directly to confirm current limits.

If a Call Doesn’t Go Through

Since the overnight curfew doesn’t apply here, start by checking your AdvancePay balance. If that’s not the issue, confirm your phone carrier isn’t blocking calls from an unfamiliar or flagged number, a common issue with cell phone spam filters and correctional facility numbers.

Alternatives to Phone Calls

If phone contact isn’t working out, mail is a reliable fallback, see the mail and photos guide below. You can also ask about visiting in person, since Livesay allows contact visitation.