How to Send Money to Garza West Unit

Approved vendors, the sender rule, and what gets rejected.

Overview

Before anything else: you have to be on his approved list. Since September 1, 2020, TDCJ requires that anyone sending money be on the inmate’s approved visitor list or approved phone list. If you’re not on either list, the deposit will be rejected regardless of which vendor you use.

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Quick Facts

Must be on approved visitor list or phone list to send money (since Sept 1, 2020).
Approved vendors: JPay, eCommDirect, Access Corrections, TouchPay, ACE Cash Express, and money orders.
Cash and personal checks are not accepted.
Deposits of $500 or more are held for 14 days before crediting.

Approved Deposit Vendors

Vendor	Details
JPay	jpay.com — Online, mobile app, or MoneyGram
eCommDirect	Online deposits available 24/7
Access Corrections	accesscorrections.com
ACE Cash Express	In-person at ACE locations
TouchPay	touchpaydirect.com
Money Orders	Mail to Garza West Unit, 4250 Highway 202, Beeville, TX 78102

What’s Not Accepted

Cash — Not accepted through any channel
Personal checks — Rejected and returned
Cashier’s checks — Not accepted for trust deposits
Deposits from unapproved senders — Returned without exception

Large Deposits: The 14-Day Hold

Any deposit of $500 or more is subject to a mandatory 14-day hold before funds are credited to the inmate’s trust fund account.

Checking a Balance

TDCJ doesn’t offer a public balance lookup for family members. Confirm deposits through your vendor’s transaction confirmation, or ask the inmate during their next call.

Families Also Ask

3 of 3 questions

How do I add money to an inmate's account at Garza West?

Use JPay, eCommDirect, Access Corrections, TouchPay, ACE Cash Express, or a mailed money order — but only after you're on the approved visitor or phone list.

Sending Commissary

Can I mail a money order or cash to an inmate at Garza West?

Money orders mailed to the facility are accepted. Cash in letters is removed and deposited to the commissary account. Personal checks are not accepted.

Sending Commissary