Personal letters go to PO Box 591, Longview, TX 75606 (NCIC scanning center). Max 5 pages, front side only, 1 photo per mailing. Legal mail and books go directly to 405 N Titus St, Gilmer, TX 75644.
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Upshur County Jail processes personal mail through NCIC’s scanning center in Longview, Texas. Letters and photos are scanned and delivered to the inmate electronically through kiosks or tablets inside the facility. Physical mail is not delivered directly to the inmate. Strict rules apply: max 5 pages, front side only, no more than 1 photo per mailing. Legal mail, medical mail, books, magazines, and newspapers must go directly to the jail. The official NCIC Mail Rules PDF is available to download from the Upshur County Sheriff’s Office website.
Personal letters, cards, and documents go to the NCIC scanning center, not directly to the jail. Once scanned, the mail is delivered to the inmate electronically. They can read it on a kiosk or tablet inside the facility.
Mailing address for personal letters:
Inmate Full Name SO# [Booking/Jacket Number] Upshur County Jail PO Box 591 Longview, TX 75606
Every piece of mail must include the inmate’s full name, their SO number, and your return address. Mail without an SO number or return address may not reach the inmate.
The NCIC scanning center has strict requirements. Mail that does not follow these rules will not be scanned and will not be returned to you.
Page limit: Max 5 pages per mailing. Anything over 5 pages will not be scanned.
Front side only: Write and print on the front of each page only. Do not write on the back. Any mail with writing on the back will be returned to sender.
Envelope size: The envelope must be no larger than 8.5 inches wide by 11 inches tall.
Photos: Max 1 photo per mailing. If you include more than 1 photo, the entire letter and all contents will be returned without scanning.
Important: Mail sent to PO Box 591 in Longview is destroyed after scanning. Once it is processed, it will not be returned to you for any reason.
You can include 1 photo per mailing. Include it with your letter inside the envelope and address the envelope to PO Box 591, Longview, TX 75606. Photos are scanned along with the letter and delivered electronically.
Legal and medical mail must go directly to the facility at:
405 N Titus St Gilmer, TX 75644
Label the envelope clearly as legal mail or medical mail. Legal mail is opened and inspected in the inmate’s presence.
Books, magazines, and newspapers cannot go to the NCIC scanning center. They must be mailed directly to the facility at 405 N Titus St, Gilmer, TX 75644. Call 903-843-2541 to confirm any specific book policies before sending.
Instead of mailing a physical letter, you can send messages and photos instantly through NCIC at ncic.com. Set up a free account and send messages to the inmate for immediate delivery. Each message and photo attachment costs less than a stamp. Messages are delivered to kiosks or tablets inside the facility.
The official NCIC Mail Rules document is available on the Upshur County Sheriff’s Office website. You can download the PDF directly from the county website and share it with other family members.
The easiest way to send photos and letters to someone at Upshur County Jail is through Pigeonly. Upload your photos or write your letter online, and Pigeonly prints and mails everything to the facility for you, following the mail rules listed above.
5 of 5 questions
Personal letters go to the NCIC scanning center: PO Box 591, Longview, TX 75606. Include the inmate's name and SO number. Legal mail, books, and magazines go directly to the jail: 405 N Titus St, Gilmer, TX 75644.
MailMax 5 pages per mailing, front side only. Do not write on the back. Anything over 5 pages will not be scanned. Mail that does not follow the rules will not be scanned and will not be returned.
MailYes, but only 1 photo per mailing. Include it inside the envelope with your letter. Send to PO Box 591, Longview, TX 75606. If you include more than 1 photo, the entire envelope will be returned without scanning.
MailLetters that do not meet size or page requirements may be returned. However, mail received at the NCIC scanning center at PO Box 591 in Longview is destroyed after scanning and will not be returned for any reason. Follow the rules exactly before you send.
MailThe official NCIC Mail Rules PDF is published on the Upshur County Sheriff's Office website at countyofupshur.com. You can download it directly from the sheriff's page. The rules cover all mailing requirements for personal letters, photos, and legal mail.
MailSearch at ncic.com or call 903-843-2541 to confirm they're in custody.
View ArticleCall 903-843-2541 to confirm hours. Video visits available through NCIC.
View ArticleUse NCIC at ncic.com or call 800-943-2189. Lobby kiosk accepts cash.
View ArticleCalls go through NCIC. The inmate calls you collect or prepaid.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified June 30, 2026.