Q
Where is Bob Wiley Detention Facility?
36712 Road 112 in Visalia, California, in Tulare County. The main line is 559-735-1700. Tulare County runs more than one jail, so confirm which facility your person is in before driving, because the county's inmate search does not say.
General
Q
Where do I mail a letter to someone at Bob Wiley?
Not to the jail. Tulare County screens all inmate mail through an outside processor in Las Vegas, and the county states plainly that mail sent to its facilities will be returned. Address it with the person's name and ID number, then the line BWDF-1800, then PO Box 96777, Las Vegas, NV 89193.
Mail
Q
When can I visit someone at Bob Wiley?
The county lists Saturday and Sunday, 8:00 AM to 5:00 PM. Worth calling 559-735-1700 to confirm before travelling, because the same county page still lists a Main Jail that county records show has closed. Internet video visits are separately available seven days a week at $7.50 for 30 minutes.
Visitation
Q
Are video visits free at Bob Wiley?
No. Tulare County does advertise two free 30-minute on-site visits a week, but its own page says that allowance applies only to people housed at South County Detention Facility. At Bob Wiley, internet video visits cost $7.50 per 30 minutes.
Visitation
Q
How do I put money on someone's account?
Through Access Corrections, at accesscorrections.com, in its mobile app, at the lobby kiosk, or by calling 866-345-1884 for a live bilingual agent. You need the person's ID number, their first and last name, and the facility name. Funds go on immediately, but the county does not publish the transaction fee.
Send Money
Q
Which company handles phone calls?
ICSolutions, reachable at 888-506-8407 around the clock. Calls come out from the jail and cannot come in. The county will not pass messages to inmates unless the matter is an emergency, at a sergeant's discretion. There is a voicemail line at 559-366-9800 that takes a 30-second message.
Phone Calls
Q
Why does Bob Wiley cook for the whole county?
Its kitchen supplies every meal for every Tulare County detention facility, and the facility has an on-site farm that grows a large share of that food. Meals are trucked daily to South County. The county's own page lists the facility's functions as Pro-Per, Kitchen, Laundry and Warehouse.
General