Tulare County states that mail sent to its facilities is returned, so every letter has to go to a Las Vegas PO Box instead. Send letters and photos in minutes.
Send letters and photos in minutes
Do not send a letter to the jail. Tulare County screens all inmate mail through Pigeonly and says in capital letters on its own page that mail sent to the facilities will be returned. Letters go to a PO Box in Las Vegas, with a routing line that identifies Bob Wiley. Packages are different again and go to a street address in Visalia that is two numbers off the facility’s own. Getting the destination right is most of the job here, and it is where families lose letters. It also means a posted letter spends 3 to 5 business days in transit before screening even starts, which is time you can skip.
[Full Legal Name, Tulare County ID Number]
BWDF-1800
PO Box 96777
Las Vegas, NV 89193
BWDF-1800 is the routing line and it is what tells the processor the mail is for Bob Wiley rather than another Tulare County facility. Leaving it off is an easy mistake to make and a slow one to discover.
The ID number comes from the county inmate roster. Spell the name exactly as the roster spells it.
Tulare County’s own page states it in capitals: its correctional facilities have switched to outside mail screening, and mail sent to the facilities will be returned.
This is a real change rather than a technicality, and it is the single most useful thing on this page. A letter addressed to 36712 Road 112 does not reach the person; it comes back to you, weeks later, with nothing to show for it.
Packages use a street address in Visalia:
36714 Road 112
Visalia, CA 93291
The county asks that you include both the person’s first and last name and their ID number.
Read that street number carefully. The county publishes 36714 for packages and 36712 for the facility itself. Both numbers appear on official county pages. We are not going to quietly pick one, so use 36714 as published for packages and confirm at 559-735-1700 if a package goes missing.
Tulare County’s mail screening runs through Pigeonly. That is worth understanding, because it changes what the PO Box above actually is: a letter you drop in a mailbox is travelling to us first, before it goes anywhere near Visalia.
That trip takes 3 to 5 business days on its own, and screening time comes after it.
A Pigeonly account is free, and sending your letter or photos through it removes those transit days. You upload what you want to send, we print it and ship it on. Nothing sits in the postal system on the way to us, because it never enters the postal system on that leg.
Two other things it handles, which is where mail fails at Bob Wiley more than anywhere else: the BWDF-1800 routing line, and getting the address right when the county publishes three of them.
The PO Box above stays the correct postal address and nothing here replaces it. If you would rather post a paper letter yourself, use it.
Tulare County cites California regulation 15 CCR 1066(a) and publishes the same list on two of its pages. Mail can be rejected for:
Books, newspapers and magazines are accepted only when sent directly by the publisher. A book posted by a family member does not qualify, however new it is.
Religious texts not supplied by facility-authorized entities may be accepted by the chaplain or by an approved trained religious volunteer, which is a narrower route than it first appears.
People in custody use the jail’s grievance procedure. Worth noting that Tulare County’s two pages cite different policy numbers for the same procedure, one saying Custody Policy 611 and the other 613, so quote the situation rather than the number if you are asking about it.
If you are on the outside, you appeal in writing to the Detention Division Compliance Lieutenant, who responds within 15 working days. An unresolved appeal goes to the Captain of the Detentions Division, who responds within 20 working days.
We looked for these and they are genuinely absent, not merely hard to find:
There is also no inmate handbook published online, though the county’s own visitation page refers to one existing. If you want the mail rules in full, asking for a copy of the handbook when you call is a reasonable request.
6 of 9 questions
Letters go to the person's full legal name and Tulare County ID number, then the routing line BWDF-1800, then PO Box 96777, Las Vegas, NV 89193. Do not send letters to the jail itself. Tulare County states on its own page that mail sent to its facilities will be returned.
MailIt is the routing line that identifies Bob Wiley Detention Facility for the mail processor. Tulare County publishes it as part of the address. Since the processor handles mail for more than one county facility, leaving it off risks a delay you will not find out about quickly.
MailThe most likely reason is that it was addressed to the jail. Tulare County moved to off-site mail screening and returns anything sent to its facilities. Beyond that, mail can be rejected under California regulation 15 CCR 1066(a) for the content categories the county publishes.
MailThe county publishes no photo rules at all: no size limit, no count per envelope, no format requirement. That is a genuine gap rather than something we could not find. The general content restrictions still apply, and 559-735-1700 is the number to ask before sending anything unusual.
MailTo 36714 Road 112, Visalia, CA 93291, with the person's first and last name and ID number included. Note the street number differs from the facility's own address of 36712 Road 112. Both appear on official county pages, so use 36714 as published for packages and call if one goes astray.
MailOnly if it comes directly from the publisher. Tulare County accepts books, newspapers and magazines only when sent by the publisher, so ordering one yourself and posting it will not work. Religious texts from outside approved suppliers may be accepted through the chaplain or an approved religious volunteer.
MailLonger than families expect, because there are two stages. A posted letter spends 3 to 5 business days travelling to the screening facility in Las Vegas, and screening time comes after that. Tulare County publishes no figure for the second stage. Sending through a free Pigeonly account removes the first stage, since the letter is printed and shipped from the screening side rather than mailed to it.
MailYes, because Tulare County's mail screening is run by Pigeonly. A letter you post is travelling to us before it reaches the jail, and that leg is 3 to 5 business days. A Pigeonly account is free, and uploading a letter or photos skips that transit entirely: we print what you send and ship it on. The PO Box is still the correct postal address if you would rather send paper yourself.
MailIf you are the sender, appeal in writing to the Detention Division Compliance Lieutenant, who responds within 15 working days. If that does not resolve it, the appeal goes to the Captain of the Detentions Division, who responds within 20 working days. People in custody use the jail's grievance procedure instead.
MailOne roster for every county jail, with no facility column.
View ArticleWeekend visits in person, or $7.50 video visits seven days a week.
View ArticleAccess Corrections, four ways, with funds available immediately.
View ArticleICSolutions holds the contract. No incoming calls, but there is voicemail.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 8, 2026.