Sending commissary funds to a federal inmate: BOP National Lockbox address, Western Union, MoneyGram, and what not to do.
Send photos and letters too
All funds sent to a federal inmate at FCI Coleman Medium must be routed through the BOP National Lockbox in Des Moines, Iowa. Do NOT send funds to the FCI Coleman Medium facility address. Accepted methods include Western Union, MoneyGram, or a USPS money order or cashier’s check. This centralized system applies to every BOP facility nationwide, including FCI Coleman Medium and every other unit in the Coleman complex.
Western Union (Quick Collect)
Send to the BOP National Lockbox under the receiver name Federal Bureau of Prisons. Funds typically post fastest of the three options.
MoneyGram (ExpressPayment)
Send to the BOP National Lockbox using the inmate's name and BOP register number, receive code 7932.
USPS money order or cashier's check
Mail directly to the BOP National Lockbox, Des Moines, IA. No cash or personal checks.
$300
Max daily electronic transmission
Des Moines, IA
BOP National Lockbox address
0
Funds accepted at the facility itself
Send mail-for-funds payments to:
[Inmate Name and Registration Number] BOP National Lockbox P.O. Drawer 288 Des Moines, IA 50947-0001
All funds are processed centrally by the BOP and then applied to the inmate’s commissary trust account. Do not address anything to FCI Coleman Medium’s street address in Sumterville, since funds sent there will not be processed and may be returned or delayed for weeks.
Western Union
Use Western Union’s Quick Collect Program. Payments must be made under the receiver name “Federal Bureau of Prisons” with the appropriate receive code for the BOP National Lockbox.
MoneyGram
Use MoneyGram’s ExpressPayment Program. Payments must be made under the receiver name “Federal Bureau of Prisons” with the receive code 7932.
A credit or debit card is required to complete a payment online or through the mobile app. You can also pay with cash or a payment card at a Western Union or MoneyGram agent location in person.
You can send a USPS money order or a cashier’s check from a bank. Include a remittance form or note with the inmate’s full name and BOP register number. Personal checks, cash, gift cards, and foreign currency are not accepted through the mail.
Western Union and MoneyGram electronic payments are capped at $300 per day per inmate. Commissary spending itself is generally capped around $360 per month, often broken into roughly $180 every two weeks, under standard BOP policy.
The BOP centralizes all inmate financial transactions through the National Lockbox to reduce the risk of contraband smuggled through cash or checks mailed directly to a facility, and to standardize processing across more than 120 BOP institutions nationwide, including every facility within the Coleman complex. This is why FCI Coleman Medium does not have its own separate deposit address.
Once funds clear through the BOP National Lockbox, they become available to the inmate for commissary purchases such as food, hygiene items, clothing, and approved electronics. Commissary shopping days and hours are set by the facility and were not independently confirmed for FCI Coleman Medium specifically. Call 352-689-5000 to ask about current commissary access.
If the inmate is transferred to a different BOP facility, including a move within the Coleman complex itself (for example, from FCI Coleman Medium to USP Coleman I or II), the trust account balance generally moves with them since all deposits are processed through the same centralized BOP Lockbox system. Confirm the current facility using the BOP Inmate Locator before sending additional funds after a suspected transfer.
If a payment is delayed or rejected, first confirm that the inmate’s BOP register number and name were entered correctly. A single incorrect digit in the register number is one of the most common reasons a payment doesn’t post. If the problem persists, contact the BOP’s National Lockbox customer service through the payment vendor (Western Union or MoneyGram) or refile the payment with a fresh money order.
If the inmate has court-ordered restitution or other financial obligations, a portion of incoming funds or the trust account balance may be subject to the Inmate Financial Responsibility Program, which the BOP administers separately from routine commissary deposits. Ask facility staff for details specific to an individual case.
6 of 12 questions
All funds must be sent to the BOP National Lockbox in Des Moines, Iowa. Use Western Union, MoneyGram, or a USPS money order or cashier's check. Do NOT send money to the facility address in Sumterville.
Send MoneyElectronic payments through Western Union or MoneyGram typically post within 24 to 48 hours. Mail payments may take several additional days to clear, including postal transit time.
Send MoneyNo. Cash, gift cards, personal checks, and foreign currency are not accepted. Use BOP-approved methods only: Western Union, MoneyGram, or a USPS money order or cashier's check.
Send MoneyWestern Union and MoneyGram electronic transfers are capped at $300 per day. Commissary spending is generally capped around $360 per month, often split into roughly $180 every two weeks.
Send MoneyThe BOP centralizes all inmate financial transactions through the National Lockbox in Des Moines to reduce contraband risk and standardize processing across all BOP facilities nationwide. This applies to every unit in the Coleman complex, including FCI Coleman Medium.
Send MoneyThe trust account balance generally moves with the inmate, since all BOP facilities use the same National Lockbox system. Confirm the inmate's current facility using the BOP Inmate Locator before sending additional funds.
Send MoneyFunds become available for commissary purchases such as food, hygiene items, clothing, and approved electronics, once they clear through the BOP National Lockbox and post to the inmate's trust account.
Send MoneyDouble-check that the inmate's BOP register number and name were entered correctly, since a single incorrect digit is a common cause of delay. If the issue continues, contact the payment vendor (Western Union or MoneyGram) or refile with a fresh money order.
Send MoneyIt can. The BOP's Inmate Financial Responsibility Program may apply a portion of incoming funds or trust account balances toward court-ordered obligations. Ask facility staff for details on a specific case.
Send MoneyNo. Only USPS money orders and cashier's checks are accepted by mail, sent to the BOP National Lockbox. Personal checks are not accepted.
Send Money[Inmate Name and Registration Number], BOP National Lockbox, P.O. Drawer 288, Des Moines, IA 50947-0001.
Send MoneyContact the payment vendor you used (Western Union or MoneyGram customer service) for transaction-specific issues, or call FCI Coleman Medium at 352-689-5000 for general questions about the inmate's account status.
Send MoneySearch the BOP Inmate Locator.
View ArticleVisiting hours, the approved visitor list, and dress code.
View ArticleBOP telephone service, CorrLinks email, and call rules.
View ArticleMailing address, legal mail rules, and what's not allowed.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 5, 2026.