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Send Money to Green River. JPay & Money Orders

Use JPay to deposit funds, and always include the KY DOC number.

Overview

Kentucky DOC uses JPay to put money on a person’s account at Green River. You can deposit online, in the JPay app, by phone, or with cash at a MoneyGram location. You can also mail a money order to the facility. Every deposit needs the person’s full name and KY DOC number.

Quick Facts

Main service: JPay, used by Kentucky state prisons for deposits.
Deposit online at jpay.com or in the JPay mobile app.
Deposit by phone at 800-574-5729.
Pay with cash at a MoneyGram location using JPay.
Money orders can be mailed to the facility for the person's account.
You always need the person's full name and KY DOC number.
Money funds commissary, phone time, and tablet media.

The Fastest Way: JPay Online or App

The quickest way to send money is through JPay. Create a free account at jpay.com or download the JPay app. Add the person using their KY DOC number, choose Kentucky Department of Corrections, enter an amount, and pay with a debit or credit card.

Online and app deposits usually post quickly, often within minutes to a few hours. JPay charges a service fee that depends on the amount you send.

Other Ways to Send Money

By phone: Call JPay at 800-574-5729 and follow the prompts. Have the DOC number and your card ready.
Cash at MoneyGram: JPay works with MoneyGram, so you can pay cash at a MoneyGram counter in stores like Walmart and CVS. Ask for the JPay receive code for Kentucky DOC.
Money order by mail: You can mail a money order for the person’s account. Include their full name and KY DOC number so it is credited correctly.

What You Always Need

No matter how you send money, you need two things: the person’s full legal name and their KY DOC number. Find the DOC number with the inmate search guide. Deposits without the right number can be delayed or sent back.

What the Money Is For

Funds you deposit go to the person’s account. They can use that money for commissary items like food and hygiene products, for phone time through Securus, and for messages and media on a Securus tablet. Adding money to their account is also how you make sure they can call you. See the phone calls guide for how calling works.

A Quick Note on Vendors

Kentucky DOC has used more than one deposit service over time. JPay is the service listed on Kentucky DOC’s official JPay pages today. Before you send a large amount, it is smart to confirm the current service on the Kentucky DOC website or by calling Green River at (270) 754-5415.

Families Also Ask

5 of 5 questions

How do I send money to someone at Green River?

Use JPay. Create a free account at jpay.com or in the JPay app, add the person with their KY DOC number, choose Kentucky Department of Corrections, and pay with a card. You can also call JPay at 800-574-5729, pay cash at MoneyGram, or mail a money order.

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What information do I need to send money?

The person's full legal name and their KY DOC number. You can find the DOC number on KOOL at kool.corrections.ky.gov. Deposits without the correct number can be delayed or returned.

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How fast does the money arrive?

JPay online and app deposits often post within minutes to a few hours. Phone and MoneyGram deposits are usually quick too. Mailed money orders take longer because they have to be received and processed.

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Are there fees to send money?

Yes. JPay charges a service fee based on how much you send. The fee is shown before you confirm the payment, so you can see the total cost first.

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What can the money be used for?

Funds go to the person's account for commissary items like food and hygiene products, phone time through Securus, and messages or media on a Securus tablet.

Send Money