Roederer Correctional Complex Phone Calls. Securus Setup & Video Visits | Pigeonly
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Roederer Correctional Complex Phone Calls and Video Visits

Roederer uses Securus Technologies. The inmate calls you. Register your number at securustech.net before the first call.

Overview

Roederer Correctional Complex uses Securus Technologies for all outgoing inmate calls. Phone calls go one direction: the inmate calls you. You cannot call in. To receive calls, you need to register your phone number with Securus and set up an account at securustech.net. Video visits are also available through the Securus platform. Electronic messaging is available through JPay, which is part of the Securus system. The general facility number is (502) 222-0170.

Quick Facts

  • Phone provider: Securus Technologies (securustech.net)
  • Call direction: the inmate calls you, you cannot call in
  • Register your phone number at securustech.net before the first call
  • Video visits available through Securus, scheduled online
  • Electronic messaging available through JPay (Securus platform)
  • All calls may be monitored and recorded
  • Facility general number: (502) 222-0170

How to Set Up Your Securus Account

Before your loved one can call you, register your phone number with Securus. Here is how.

Step 1: Go to securustech.net. You can also download the Securus app on iOS or Android.

Step 2: Create an account. Use your real name and a valid email. You’ll use this to manage your account going forward.

Step 3: Add Roederer Correctional Complex as the facility. Search for it by name or filter by Kentucky.

Step 4: Register the phone numbers you want to receive calls on. You can add multiple numbers. Only registered numbers can receive inmate calls.

Step 5: Add funds to your prepaid account. Add money so calls connect right away when they come through. You can also set up collect billing on eligible numbers.

Video Visits Through Securus

Video visits are a good option if you can’t travel to LaGrange, or while waiting for the Assessment Center visiting hold to clear. Create a Securus account, select Roederer, and schedule a session.

Video visits are conducted from home using a computer, tablet, or smartphone with a camera and microphone. Sessions must be scheduled in advance through the Securus website or app.

Electronic Messaging Through JPay

JPay is Securus’s electronic messaging platform. You can send messages to your loved one at Roederer through jpay.com or the JPay app. Stamps for electronic messages start at $4.40 for 10. Messages are delivered electronically and are subject to review before the inmate receives them.

About Monitored Calls

All inmate calls at Roederer may be monitored and recorded. This is standard at KDOC facilities. Attorney-client calls are handled separately and are subject to different rules, contact the facility if you need information about privileged communication.

Families Also Ask

4 of 4 questions

Q

How do phone calls work at Roederer Correctional Complex?

Roederer uses Securus Technologies. Calls go one direction: the inmate calls you. You cannot call an inmate directly. Set up a Securus account at securustech.net and register the phone numbers you want to receive calls on. Add funds so calls connect immediately.

Phone Calls
Q

How do I set up a Securus account to receive calls from Roederer?

Go to securustech.net and create an account. Add Roederer Correctional Complex as the facility and register the phone numbers you want to receive calls on. Then add funds to your prepaid account. The whole process takes about 10 minutes.

Phone Calls
Q

Does Roederer offer video visitation?

Yes. Video visits are available through Securus Technologies. Log in to your Securus account at securustech.net, select Roederer Correctional Complex, and schedule a session. Video visits are a good option while the 60-day Assessment Center hold is in effect.

Phone Calls
Q

Can I send electronic messages to someone at Roederer?

Yes. Electronic messaging is available through JPay at jpay.com or the JPay app. JPay is part of the Securus platform. Stamps for electronic messages start at $4.40 for 10.

Phone Calls

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified June 10, 2026.