How to Send Money to Roederer Correctional Complex

How to Send Money Through Access Corrections

Access Corrections is the Kentucky Department of Corrections’ official money transfer platform. Every KDOC facility uses it, including Roederer. Here is how to send a deposit.

Step 1: Get the inmate’s DOC number. You need this to complete the transaction. If you don’t have it, search at kool.corrections.ky.gov by last name and first initial. The DOC number appears in the inmate’s record.

Step 2: Go to accesscorrections.com. You can also download the Access Corrections app on iOS or Android. Create an account if this is your first deposit.

Step 3: Select Kentucky and Roederer Correctional Complex. Use the state and facility dropdowns to choose the correct location. Double-check you have the right facility before entering payment information.

Step 4: Enter the inmate’s name and DOC number. A wrong DOC number sends money to the wrong account, which can be difficult to reverse. Check twice before confirming.

Step 5: Enter the deposit amount and pay. Access Corrections accepts debit cards, credit cards, and ACH bank transfers. A service fee applies and will be shown before you confirm. Fees vary by payment method.

Step 6: Confirm the deposit. You’ll receive a confirmation email. Funds typically become available to the inmate within 1 to 2 business days.

What Happens If Something Goes Wrong

If you sent money to the wrong DOC number or the wrong facility, contact Access Corrections customer support as soon as possible. Corrections are not guaranteed, but the sooner you report the error, the better the chances of recovering the funds.

If funds haven’t posted after 3 business days, contact Access Corrections support or call the facility at (502) 222-0170 to check on the deposit.

Cash and Money Orders

Cash is not accepted at the Roederer facility window. If you need to send a money order, contact Access Corrections or the facility directly to confirm current options, as policies can change.