Calls go through City Tele Coin. Prepaid is $0.21/min — cheaper than collect. Video visits available from home.
Overview
Calls from Catahoula Correctional Center go through City Tele Coin. The inmate dials out and your number gets connected through their system. Setting up a prepaid account before the first call saves money — prepaid rates are lower than collect. The same account handles video visits, commissary deposits, and messaging.
Quick Facts
Calls go through City Tele Coin — register at citytelecoin.com.
Prepaid rate: $0.21 per minute. Collect rate: $0.25 per minute.
All calls are recorded and monitored. Never discuss legal strategy.
Video visits available 8:00 AM to 9:00 PM daily through City Tele Coin.
For account support, call (318) 746-1114, 7:00 AM to 11:00 PM CST.
How Phone Calls Work
When an inmate at Catahoula wants to call, they dial through City Tele Coin’s system. The call goes to the number registered in your City Tele Coin account. Without an account, you’ll receive collect calls at the higher $0.25/min rate. Setting up a prepaid account drops that to $0.21/min and removes the per-call connection fee.
When the inmate calls, accept the call — no additional setup needed
Your balance draws down as calls come in. You can add funds anytime through the website or app.
Rates
Call Type
Rate per Minute
Prepaid (with funded account)
$0.21
Collect (no account)
$0.25
Setting up a prepaid account is the better option — it saves money on every call and gives you a record of all call activity through the City Tele Coin dashboard.
Video Visits Through City Tele Coin
City Tele Coin also supports video visits, which give you face-to-face time without making the drive to Harrisonburg.
Video visit hours: 8:00 AM to 9:00 PM, 7 days a week
To schedule:
Log into your City Tele Coin account
Select Catahoula Parish Correctional Center
Choose an available time slot and pay for the session
Join via the app or website on your phone, tablet, or computer
All video visits are monitored and recorded. The free video kiosk at the Catahoula Parish Sheriff’s Office lobby is available for visitors who don’t have a device.
All Calls Are Monitored
Every call through City Tele Coin is recorded. The facility and law enforcement can access these recordings. Never discuss a pending legal case, plea negotiations, or anything the inmate’s attorney has advised them to keep private.
Getting Help
If you have trouble with your account, can’t receive calls, or need to update a phone number:
Phone: (318) 746-1114
Hours: 7:00 AM to 11:00 PM CST
Online: citytelecoin.com
Families Also Ask
5 of 5 questions
Q
How do I receive calls from Catahoula Correctional Center?
Register a free account at citytelecoin.com and add your phone number. Fund the account with a prepaid balance. When the inmate calls, accept the call through the City Tele Coin system.
Phone Calls
Q
How much do calls cost?
Prepaid calls are $0.21 per minute. Collect calls without a prepaid account are $0.25 per minute. Setting up a prepaid account saves money on every call.
Phone Calls
Q
Can I do a video visit instead of a phone call?
Yes. Video visits are available through City Tele Coin, 8:00 AM to 9:00 PM daily. Schedule and pay through the City Tele Coin app or website.
Phone Calls
Q
Are phone calls monitored?
Yes. All calls through City Tele Coin are recorded and available to the facility and law enforcement. Do not discuss any pending legal matters during a call.
Phone Calls
Q
Who do I call if I'm not receiving calls?
Contact City Tele Coin at (318) 746-1114, available 7:00 AM to 11:00 PM CST. Make sure your phone number is correctly added to your account and that your prepaid balance is funded.