Send Money to Gaston County Jail. Inmate Canteen Deposits
Use Inmate Canteen at team3.inmatecanteen.com. You need the Global Subject Number and the $125 cap applies.
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Overview
Gaston County Jail uses Inmate Canteen (Team Three) to accept money deposits. You can deposit online at team3.inmatecanteen.com or at an in-person kiosk in either jail lobby. Every deposit requires the person’s full name and Global Subject Number. The maximum commissary spending limit is $125.00. Money funds commissary purchases, phone time through IC Solutions, and other authorized items.
Quick Facts
Money service: Inmate Canteen (Team Three) at team3.inmatecanteen.com.
In-person kiosks: main lobby of Gaston County Sheriff's Office and Annex lobby.
You need the person's full name and Global Subject Number for every deposit.
Maximum commissary spending limit: $125.00.
Funds cover commissary items, phone time, and other authorized purchases.
Create an account or log in if you already have one.
Search for Gaston County Jail, NC.
Enter the person’s full legal name and Global Subject Number.
Choose the amount you want to deposit.
Pay with a debit or credit card.
Confirm the transaction. You will receive a receipt by email.
Deposits typically post to the account within a few hours. Processing time can vary, so send money before a holiday or weekend if timing matters.
How to Send Money at a Kiosk
There are in-person kiosks in two locations:
The main lobby of Gaston County Sheriff’s Office at 425 Dr. Martin Luther King Jr. Way, Gastonia, NC 28052.
The lobby of Gaston County Jail Annex (same campus).
You need the person’s full name and Global Subject Number at the kiosk, along with cash or a debit card, depending on the machine.
What You Always Need
You need the person’s full legal name and their Global Subject Number. The Global Subject Number is the unique identifier assigned by Gaston County Jail. Find it on the live roster at gastoncountysheriffsoffice.com/inmate-search-disclaimer/. Without the correct number, your deposit may not post to the right account. See the inmate search guide for step-by-step instructions.
The $125 Spending Limit
The maximum commissary spending limit at Gaston County Jail is $125.00. You can deposit more than that into the account, but the person can only spend up to $125.00 on commissary per commissary cycle. Unused funds stay in the account.
What the Money Is For
Funds go to the person’s account and cover:
Commissary: Snack foods, hygiene products, stationery, and other approved items available for purchase.
Phone time: The person buys phone credits through IC Solutions from their account balance.
Other authorized purchases: Certain facilities allow funds to be used for specific approved items beyond standard commissary.
Phone time through IC Solutions and commissary purchases come from the same account at Gaston County Jail.
Fees
Inmate Canteen charges a service fee on each transaction. The fee amount depends on the deposit method and the amount you send. The total with fees is shown before you confirm. Review it before completing the deposit.
For questions about fees or a failed transaction, contact Inmate Canteen customer service at 715-690-2965 or [email protected].
If a Deposit Does Not Post
Wait a few hours after submitting the deposit before calling. Occasional delays happen around high-volume periods. If the deposit still has not posted after 24 hours:
Double-check that the Global Subject Number was entered correctly.
Confirm the person is still in custody at Gaston County using the inmate search.
Contact Inmate Canteen customer service at 715-690-2965 with your transaction confirmation number.
What Happens When Someone Transfers
If the person is transferred to another facility, funds in their Gaston County account may not automatically follow them. Contact Inmate Canteen at 715-690-2965 to ask about fund transfer or refund options if a transfer happens.
Do Not Mail Cash
Do not send cash in a letter. Cash mailed to the jail will not reach the person and may be confiscated. Use Inmate Canteen for all deposits.
Families Also Ask
6 of 12 questions
Q
How do I send money to Gaston County Jail?
Use Inmate Canteen at team3.inmatecanteen.com. Create an account, search for Gaston County Jail, enter the person's full name and Global Subject Number, choose an amount, and pay with a card. You can also use the in-person kiosk in the Sheriff's Office main lobby or the Annex lobby.
Send Money
Q
What information do I need to send money?
The person's full legal name and their Global Subject Number. Find the Global Subject Number on the Gaston County live roster at gastoncountysheriffsoffice.com/inmate-search-disclaimer/.
Send Money
Q
What is the spending limit?
The commissary spending limit at Gaston County Jail is $125.00 per cycle. You can deposit more, but spending is capped at $125.00.
Send Money
Q
What can the money be used for?
Commissary items like food and hygiene products, phone time through IC Solutions, and other authorized purchases. Phone time and commissary come from the same account.
Send Money
Q
Are there fees?
Yes. Inmate Canteen charges a service fee per transaction. The fee is shown before you confirm. For fee questions, call 715-690-2965.
Send Money
Q
Where are the kiosks?
One kiosk is in the main lobby of Gaston County Sheriff's Office at 425 Dr. Martin Luther King Jr. Way, Gastonia, NC. A second kiosk is in the Annex lobby on the same campus.
Send Money
Q
What if my deposit doesn't post?
Wait 24 hours first. Then verify the Global Subject Number was correct and confirm the person is still in custody. Contact Inmate Canteen at 715-690-2965 or [email protected] with your confirmation number.
Send Money
Q
Can I mail cash instead?
No. Do not mail cash. It will not reach the person and may be confiscated. Use Inmate Canteen for all deposits.
Send Money
Q
What happens to the money if they are transferred?
Funds may not automatically follow the person to a new facility. Contact Inmate Canteen at 715-690-2965 to ask about transfer or refund options after a transfer.
Send Money
Q
Can phone time come from the same account as commissary?
Yes. The person buys IC Solutions phone credits from their commissary account balance. You do not need to fund a separate phone account.
Send Money
Q
How long does a deposit take to post?
Most deposits post within a few hours. During high-volume periods or around holidays, it may take up to 24 hours.