Guilford County Detention Center: Inmate Search, Visiting & Contact Info | Pigeonly
Updated July 7, 2026
Verified from official government sources

Guilford County Detention Center, NC

Physical Address 201 S. Edgeworth St., Greensboro, NC 27401

Guilford County Detention Center is a co-ed county jail in downtown Greensboro, North Carolina, operated by the Guilford County Sheriff's Office. Built in 2012 as a podular-style, direct supervision facility with a rated capacity of 1,032, it holds pre-trial detainees, sentenced inmates, federal transfers, and others. This guide covers how to find someone using the Police to Citizen roster, visiting hours Tuesday through Friday, sending money through InmateCanteen, Pay Tel phone calls, and mail rules. All data is verified from the Guilford County Sheriff's Office.

Guilford County Detention Center
Guilford County Detention Center: Inmate Search, Visiting & Contact Info

City

Greensboro

County

Guilford County

State

NC

Facility Type

county jail

Gender

Co-ed

Capacity

1032

Operator

Guilford County Sheriff's Office

Address

201 S. Edgeworth St., Greensboro, NC 27401

Phone

(336) 641-2700

How It Works

1

Search by Name

Enter your loved one's full legal name - the name on their official ID - for the most accurate match.

2

Locate Their Facility

Find their current location, facility name, and housing details - updated from official government records.

3

Get Contact Details

See the facility address, phone number, visitation hours, and the steps to get in touch.

4

Start Connecting

Send photos, letters, and set up phone access - all through Pigeonly, built for families like yours.

i

Quick Facts

Visitation

  • In-person visits run Tuesday through Friday in three daily sessions: 8:30-10 a.m., 2-3 p.m., and 7:30-9 p.m.
  • In-person visits are free and use a monitor system, not face-to-face contact.
  • Sign up at least 20 minutes before the session ends. Bring a valid photo ID.
  • Remote video visits are available through IWebVisit.com on your own smart device for a fee.

Send Money

  • Guilford County uses IC Team3 / InmateCanteen for deposits.
  • Deposit online at team3.inmatecanteen.com or use the 24/7 lobby kiosk at the facility.
  • Kiosk accepts cash, debit, or Visa/Mastercard linked to a bank account. No prepaid cards.
  • Cash deposits are limited to $300 per rolling 7-day period.

Phone & Messaging

  • Phone calls run through Pay Tel Communications at paytel.com.
  • Call Pay Tel support at 1-800-729-8355 (1-800-PAYTELL) for account help.
  • Inmates can also send and receive secure text messages via tablet.
  • All calls are monitored and recorded.

Mail & Photos

  • Regular mail goes to: PO Box 18247, Greensboro, NC 27419. Include the inmate ID number and Facility ID 5083.
  • Legal mail goes to the physical address: 201 S. Edgeworth St., Greensboro, NC 27401.
  • Max 10 pages per envelope, up to 5 photos (max 5" x 7"). No Polaroids.
  • Books (up to 5 paperbacks) must come from a publisher or online retailer. No hardcovers.

Articles for This Facility

What You Need to Know

Verified from Guilford County Sheriff Police to Citizen See our sources ›

Search the Guilford County inmate roster at guilfordcountysheriff.policetocitizen.com/Inmates/Catalog. Search by name to confirm the person is in custody and to get their inmate ID number. You need that number for money deposits and mail. Newly booked inmates can take 2-4 hours to appear.

See the full breakdown
Verified from Guilford County Sheriff's Office See our sources ›

In-person visits at Guilford County run Tuesday through Friday in three sessions: 8:30-10 a.m., 2-3 p.m., and 7:30-9 p.m. Visits are free, monitor-based, and limited to 20 minutes each, up to twice per week at non-consecutive times. Register at IWebVisit.com or in person. Remote video visits are available from home through IWebVisit.com for a fee.

See the full breakdown
Verified from IC Team3 / InmateCanteen See our sources ›

Guilford County uses IC Team3 / InmateCanteen for deposits. Deposit online at team3.inmatecanteen.com or use the 24/7 lobby kiosk at the facility. Cash kiosk deposits are capped at $300 per rolling 7-day period. No prepaid cards at the kiosk. Funds credit immediately. You always need the inmate ID number.

See the full breakdown
Verified from Pay Tel Communications See our sources ›

Phone calls at Guilford County go through Pay Tel Communications. Set up an account at paytel.com or call 1-800-729-8355. Inmates can also send and receive secure messages via tablet. All calls are monitored and recorded.

See the full breakdown
Verified from Guilford County Sheriff's Office See our sources ›

Regular mail goes to: [Inmate Name], [Inmate ID], Facility ID 5083, PO Box 18247, Greensboro, NC 27419. Legal mail uses the physical address at 201 S. Edgeworth St. Max 10 pages per envelope, up to 5 photos (max 5" x 7"). Paperback books (up to 5) must come from a publisher or retailer. No hardcovers.

See the full breakdown

Families Also Ask

6 of 7 questions

Q

How do I find someone at Guilford County Detention Center?

Use the Police to Citizen inmate search at guilfordcountysheriff.policetocitizen.com/Inmates/Catalog. Search by name to confirm the person is in custody at Guilford County. Their inmate ID number is what you need for deposits and mail.

Inmate Search
Q

When can I visit Guilford County Detention Center?

In-person visits run Tuesday through Friday in three daily sessions: 8:30-10 a.m., 2-3 p.m., and 7:30-9 p.m. There is no in-person visitation on Mondays or holidays. Sign up at least 20 minutes before the session closes. Visits are monitor-based and free.

Visitation
Q

How do I send money to someone at Guilford County Detention Center?

Use IC Team3 / InmateCanteen. Deposit online at team3.inmatecanteen.com or at the 24/7 lobby kiosk. You need the person's inmate ID number. Cash kiosk deposits are capped at $300 per rolling 7-day period.

Send Money
Q

How do phone calls work at Guilford County Detention Center?

Calls go through Pay Tel Communications. Visit paytel.com or call 1-800-729-8355 to set up an account. Inmates also have access to tablet messaging. All calls are monitored and recorded.

Phone Calls
Q

What is the mailing address for Guilford County Detention Center?

Regular mail: [Inmate Name], [Inmate ID], Facility ID 5083, PO Box 18247, Greensboro, NC 27419. Legal mail: [Inmate Full Name], [Inmate ID], 201 S. Edgeworth St., Greensboro, NC 27401.

Mail
Q

Can I do a video visit from home?

Yes. Remote video visits are available through IWebVisit.com on a personal smart device for a fee. You must register at IWebVisit.com and wait 24 hours before you can schedule a visit.

Visitation
Q

What is Guilford County Detention Center?

Guilford County Detention Center is the county jail for Guilford County, North Carolina, located in downtown Greensboro at 201 S. Edgeworth St. It opened in 2012 as a podular-style, direct supervision facility operated by the Guilford County Sheriff's Office. It has a rated capacity of 1,032 and holds pre-trial detainees, sentenced inmates, federal transfers, and other populations.

About

More Articles

Start Staying Connected

Search for your loved one and start sending photos, letters, and messages today.

Search for Your Loved One

Free Inmate Search

Other Facilities in Texas

All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026. Official source: guilfordcountync.gov/government/sheriffs-office/detention-centers ›